Customer Ratings & Reviews

It works great. Easy to set up. Definitely had the end user in mind. Battery is fine. I was worried by other reviews. The camera seems to drain the battery. That's the tradeoff for good pictures.

Phone works great I was hesitant with it being open box but I used it for a few months while I was waiting on my phone to be fixed and now my toddler uses it for car rides and it has had no issues and withstands a crazy toddler

This pre-owned phone is in excellent condition. A true value at the cost and convenience. I really wish You luck in this venture as a Customer it is much appreciated! Again The Value, (very affordable), which is so much appreciated has set a Customer Care Level appreciated by many as I see how fast They moved.

Although I was locked out of my phone shortly after I purchased it… the price and value of the phone was worth it to me. Still navigating how to unlocked the unlocked device however when I’m able to unlock it it’s one less phone I have to worry about paying off.

Excellent smaller phone for hands that are not strong, as mine with carpal tunnel syndrome. All the same features of great camera, memory, and function! This pre-owned is perfect, like new! Easy to use.

Decent. No visible damage. However, functionality wise it’s average. Battery isn’t at full health (80%). Some sluggish / glitching when attempting random things like selecting a GIFs, switching apps.. you can tell it won’t last long but I guess it’ll do for now. My sound sometimes just stops working, very annoying. Have to turn the mute button on and back off for it to come back on.

Perfect and great deal easy to use and exactly as described and ready to go when they said it was exactly.

My kid loves it! He games and everything on it. Very inexpensive, but very capable for the price. Great Value.

I like this model of iPhone. It works great. I can do everything I need to with it. I would buy it again.

Phone works very well and is in very good condition.

Everything is great EXCEPT for the battery life! If I’m using the phone for ANY REASON, wether it be playing a game, or participating in an anger fueled debate via text, or just listening to music; the batter goes from 100% to 10% in a little over an hour I’m pretty sure! Very annoying. But I suppose they had to cut cost somewhere to make this phone so much cheaper. I would much rather sacrifice long battery life before I would sacrifice speed or performance! So overall I’m very happy with my purchase!

I use the device solely as a computer. No telephone carrier is necessary for my use of this item. It does what I need.

Bought this for my daughter as a replacement phone as she broke her old one. Works exactly as her old phone and we've had no issues with it. Great value for the price. Looked like it was brand new.

iPhone in great working condition. Only downside is that the battery is old and works at 78% capacity.

The phone came with the phone, charging cord and plug. It has worked great and saves a lot of money vs buying a new phone. I did have one issue with one of the phones not charging. I took it 2 Best Buy geek squad and they cleaned out the port. There was a ball of lint in the charging port

Great phone, does what I need it for. Would have given 5 stars if it would have had a new battery.

Easy navigation, suitable to understand for a novice user

Battery was dead on delivery and seems to wear down faster than expected but shell and screen were in amazing condition.

This is the second time I buy the same phone! I broke the first one but I went back and got another one, it is always as promised by Best Buy that the phone has been tested and the battery is at 100% capacity which is amazing and just knowing that you can return the product within 14 days is amazing! You get to test the phone and see how it fits your daily use.

Super fast, responsive, light weight and fits in my hand