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Customer Ratings & Reviews

Your price for this item is $159.99
The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 908 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the excellent condition and ease of use of the pre-owned iPhone SE (2020), along with its performance and camera quality. Many appreciate the phone's size and the competitive price point. However, some customers note that the battery life could be improved, and a few mention that the storage capacity is limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 908 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love my new iphone I got love the color it works for me I still like the old iPhones

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone SE online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised very nice clean no scratches or damages

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent simple touchscreen phone that works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent simple touchscreen phone that works well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect cheap Apple phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Easy to set up. Definitely had the end user in mind. Battery is fine. I was worried by other reviews. The camera seems to drain the battery. That's the tradeoff for good pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Like new and perfect for smaller or weaker hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smaller phone for hands that are not strong, as mine with carpal tunnel syndrome. All the same features of great camera, memory, and function! This pre-owned is perfect, like new! Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Processor speed

    Rated 3 out of 5 stars

    Okay, wouldn’t buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. No visible damage. However, functionality wise it’s average. Battery isn’t at full health (80%). Some sluggish / glitching when attempting random things like selecting a GIFs, switching apps.. you can tell it won’t last long but I guess it’ll do for now. My sound sometimes just stops working, very annoying. Have to turn the mute button on and back off for it to come back on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refurbished iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for an updated phone without all the newest bells and whistles. Came across this one for under $200. Very easy to transfer data from old iPhone to this one. Exactly what was needed.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Don’t leave without a charger!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great EXCEPT for the battery life! If I’m using the phone for ANY REASON, wether it be playing a game, or participating in an anger fueled debate via text, or just listening to music; the batter goes from 100% to 10% in a little over an hour I’m pretty sure! Very annoying. But I suppose they had to cut cost somewhere to make this phone so much cheaper. I would much rather sacrifice long battery life before I would sacrifice speed or performance! So overall I’m very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work on refurbishing. Phone works great. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great I was hesitant with it being open box but I used it for a few months while I was waiting on my phone to be fixed and now my toddler uses it for car rides and it has had no issues and withstands a crazy toddler

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Best bank for my Buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and great deal easy to use and exactly as described and ready to go when they said it was exactly.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Customer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pre-owned phone is in excellent condition. A true value at the cost and convenience. I really wish You luck in this venture as a Customer it is much appreciated! Again The Value, (very affordable), which is so much appreciated has set a Customer Care Level appreciated by many as I see how fast They moved.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these phones for my company. It works great great value.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone in great working condition. Only downside is that the battery is old and works at 78% capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Buying a used phone a great option vs buying new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came with the phone, charging cord and plug. It has worked great and saves a lot of money vs buying a new phone. I did have one issue with one of the phones not charging. I took it 2 Best Buy geek squad and they cleaned out the port. There was a ball of lint in the charging port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone After Many Years

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working just fine, got it for my brother as his first phone about 6 months ago. He wanted an iphone for some time and thought giving him a more affordable option would be better to see how he takes care of it. Overall definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter as a replacement phone as she broke her old one. Works exactly as her old phone and we've had no issues with it. Great value for the price. Looked like it was brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery a bit worn down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was dead on delivery and seems to wear down faster than expected but shell and screen were in amazing condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this phone for my grandson because he is young and wanted to see if he could keep it nice. it has been 6 months, and the phone is doing great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it goes black for half a millisecond for no reason but otherwise it's a great item! Easy to use and great price with a quality camera

    I would recommend this to a friend
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