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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 921 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 921 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great phone. I loved it very much straight from my kid.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Don’t leave without a charger!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great EXCEPT for the battery life! If I’m using the phone for ANY REASON, wether it be playing a game, or participating in an anger fueled debate via text, or just listening to music; the batter goes from 100% to 10% in a little over an hour I’m pretty sure! Very annoying. But I suppose they had to cut cost somewhere to make this phone so much cheaper. I would much rather sacrifice long battery life before I would sacrifice speed or performance! So overall I’m very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in perfect condition and purchasing it was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. It’s an older model phone but I can’t justify paying $600 for something that is definitely gonna break in a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Buying a used phone a great option vs buying new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came with the phone, charging cord and plug. It has worked great and saves a lot of money vs buying a new phone. I did have one issue with one of the phones not charging. I took it 2 Best Buy geek squad and they cleaned out the port. There was a ball of lint in the charging port

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Best bank for my Buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and great deal easy to use and exactly as described and ready to go when they said it was exactly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love my new iphone I got love the color it works for me I still like the old iPhones

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter as a replacement phone as she broke her old one. Works exactly as her old phone and we've had no issues with it. Great value for the price. Looked like it was brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone in great working condition. Only downside is that the battery is old and works at 78% capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replaced a cumbersome Samsung with this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous value, perfect work phone! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery a bit worn down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was dead on delivery and seems to wear down faster than expected but shell and screen were in amazing condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, came as described and have not had issues

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Customer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pre-owned phone is in excellent condition. A true value at the cost and convenience. I really wish You luck in this venture as a Customer it is much appreciated! Again The Value, (very affordable), which is so much appreciated has set a Customer Care Level appreciated by many as I see how fast They moved.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone SE online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised very nice clean no scratches or damages

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great I was hesitant with it being open box but I used it for a few months while I was waiting on my phone to be fixed and now my toddler uses it for car rides and it has had no issues and withstands a crazy toddler

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a 1yr old to a 200 yr old

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as an emergency phone when we travel. I connected it to my cable provider on a cheap Plan. It was so worth it. Recently we had problems with our cell provider for a couple of days. And this cell phone was such a life savor. My family has now bought a refurbished iPhone for my grandparents. They live in Florida and claim if all else fails they can use they’re back up phone last minute. My grandmother likes the size and that it fits in her purse or if she’s out walking she can put it in her pocket. This iPhone SE is a great idea for any person. Big or small Young or Young at heart. ♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phones are best hands down.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought other phones, nothing beats iphones, Get a one or two year old, if you can't affort new, Quality is way better, just pick one up and try it at store, you will see right away. I have bought all iphones unlocked, and bought plans it really is good in long run, no interest and you can switch plan without a fee. Discounting is a gimic, you get big discounts at store or Best buy on unlocked. Check it out My fifth iphone all the rest work and still running, use them for airplay or just cruising internet off computer on home wifi. old ones battery still works amazing. or if someone needs one stick a mint sim in. Have a temporary phone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Great Phone for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in excellent condition! Phone was also ready for activation on any network worldwide (phone was gift for a family member in Mexico) Great price point also!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Overall good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works very well and is in very good condition.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Great Phone for the Price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works good and meets the specifications that I need for emails, texts and phone calls. Great buy for the price. Thanks Best Buy!

    I would recommend this to a friend
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