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Customer Ratings & Reviews

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Comp. Value: $169.99

Customer reviews

Rating 4.3 out of 5 stars with 921 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 921 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    limited battery life but phone works extremely well

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Suitable phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter needed a new phone in an emergency and being she breaks them so often I was not buying her brand new. I picked up this refurbished one, the screen and body were fine. Charging port sometimes acts up, but has wireless charging so no biggie. Battery life could have been better based on the price. Felt I paid a bit more than I should have for this refurbished device, but again In a hurry for a new phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My Pre-Owned iPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase for the dollar… I was disappointed with the battery strength of 85%. Battery Health gave me a message stating your “batteries health is significantly degraded. An Apple authorized service provider can replace the battery to restore full performance and capacity”.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Iphone SE Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At present, I am satisfied with the phone. Battery life drains fairly quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked and locked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I was locked out of my phone shortly after I purchased it… the price and value of the phone was worth it to me. Still navigating how to unlocked the unlocked device however when I’m able to unlock it it’s one less phone I have to worry about paying off.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best Buy does it again ! (GREAT phone)

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone SE is a great choice for anyone who needs a second phone for work or business. It specially someone who is majority Apple products and very familiar with Apple. And the quaility and great condition this refurbished phone is in is superb. This is at least the 4th refurbished item I’ve purchased from BestBuy. So I have no hesitation when I see something is refurbished I want. Because I haven’t been let down yet.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good value, but battery depleted fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Wish there was better battery life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like all of them features it fits me quite well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy navigation, suitable to understand for a novice user

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. It is similar to using my iPad. Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the phone it had minimal scratches and the battery life percentage had a service notice since its at 78%. I already expected that since the price was low. But overall the phone is good. no other problems. it works fine so I'm pleased with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid iPhone option [expect a battery replacement]

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid inexpensive [relatively] iPhone. Since purchasing this pre-owned phone, I have replaced the battery. I expected to do that, figuring that I will hopefully get a good four years out of this phone [besides however long the previous owner had it]. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Online IPhone SE order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent! I order it online and it was ready in less than an hour. The phone works great!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished Iphone SE2 from Best Buy is a good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived fast and in very good condition as described. It works well, I have been using this for 3 weeks now with no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for the dollar, which makes for perfect work phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, responsive, light weight and fits in my hand

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    iPhone SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift but the truth is that it came in good condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase of cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase online had no problem picking it up

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great price for the quality and service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy interaction, the gentleman at the counter knew all of the specs and details right away and was very quick to find it when I wanted to purchase it. Device quality is practically brand new besides the obvious battery issues that come with age of any device. Fantastic transaction overall and I’ve been recommending friends to go if they need a phone In a pinch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone for Beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but needs more storage for frequent Apple IOS updates.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extra Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully refurbished older I-Phone perfect as a back-up phone. Representative was able to obtain all the necessary specifications.

    I would recommend this to a friend
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