Customer Ratings & Reviews

The phone looks like a new one and battery is 99%, I’m ordering another one for my nephew. Thank you Best Buy!!

Good product,excellent customer relationship, excellent hospitality and perfect policy and standard

A great affordable option for those that love iPhones, but can’t buy the newest most expensive option.

Phone came with a battery that needs servicing. If it wasn’t a Xmas gift for my kid, I would return it in an instant

Battery was failing out of the box and i was not able to return it. There is no guarantee the phone is in working condition.

After 3 moths the iphone die completely I won’t turn on any more!!

I bought the Pre-Owned Excellent iPhone SE (2020) because I needed a reliable compact phone at a good price, and it exceeded every expectation. The condition truly feels like “excellent” — no scratches, battery health is strong, and the phone performs exactly like a brand-new model. Performance is smooth for everyday use: messaging, browsing, FaceTime, and light photography. The camera is surprisingly sharp for a 2020 device, and the color accuracy is great in daylight. The display is crisp, bright, and easy to view outdoors, and the Touch ID response is instant. Battery life easily lasts me through a full day of normal use. For such a small device, that’s impressive. The size is also perfect for one-handed use, pockets, and quick tasks on the go. Overall, this is one of the best value purchases I’ve made. If you want an affordable, dependable iPhone that feels new without paying full price, this is a great choice.

For the price, it is very valuable today and definitely achieves what you need when iOS is needed. I would definitely recommend this phone at this price point for those needing a simple iPhone to get the job done. The thin size of the device is convenient but the sacrifice is a little difficulty typing and navigating through three apps compared to modern phones

Phone was practically new. Battery life a little used, but from a refurbished iPhone it’s expected. Everything works perfectly and swapping carriers was seamless. 8/10, I probably should have shelled a few more bucks for a newer phone, but this thing performs everything I need it to! Thank you BB for having what I need, when I need it.

The iPhone SE (2020) feels fast and smooth thanks to the A13 chip, and the display is excellent. The camera is good for everyday use, though not great in low light. Battery life is average but manageable. For the price, it’s a great compact iPhone that looks and works almost like new.

I needed a new cell phone but I did not want to pay the absolutely crazy prices for an IPhone. I checked Best Buy and found this fully refurbished IPhone at a great price. I went to the store and looked at the phone. It is was hard to tell it was a used phone. Best Buy did an excellent job on refurbishing the phone. I purchased the phone and when I got home I setup the phone, downloaded my contacts, data, apps, etc. and charged the battery. It charged to 100%. The phone has worked perfectly.

I recently purchased this pre-owned iPhone SE and I am very happy with it! It seems to be in excellent condition and functions perfectly, making it a great value for the price.

The phone was in excellent condition. Only issue is that the battery doesn’t hold a charge like it should. The online purchase was easy and convenient, as well as when I picked it up at the store. The customer service was great! Staff was very friendly and helpful.

The item is AWSOME great size for a kid and works perfectly.

the battery health was 79% but everything else was good. Good phone for my grandma.

A compact, easy-to-use iPhone with a classic design. Smooth performance, great camera, but average battery life. Perfect for one-handed use, but lacks a headphone jack.

Ordered online, picked it up when the store opened. Easy pick up service. Got home and charged the phone. Phone came in iPhone case with charger and cable. For a pre-owned phone, it had minimal scratches, perfectly working. Easy set up and has worked as intended. Definitely a better choice than paying $279 for a replacement screen module for an iPhone X from Apple.

Really happy with this little phone. For a pre‑owned device, it looks almost brand‑new and works perfectly. It’s fast, lightweight, and has that classic iPhone feel without being oversized. The battery life is solid for everyday use, and I love the bright red color... tt stands out in a good way. If you want a reliable iPhone without spending a ton, this is a great pick.

Pre-owned Apple iPhone SE (2020) phone works well and for a decent price. I have had it for only a short time. Approximately 1 month. All applications and functions work well. The phone was clean and looked brand new. There were no issues for my phone carrier provider adding this phone to my network.

It's what it is. I like it. Can't say that I totally love it but I do not hate it