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Customer Ratings & Reviews

Your price for this item is $159.99
The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 871 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the excellent condition and ease of use of the pre-owned iPhone SE (2020), along with its performance and camera quality. Many appreciate the phone's size and the competitive price point. However, some customers note that the battery life could be improved, and a few mention that the storage capacity is limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 871 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was failing out of the box and i was not able to return it. There is no guarantee the phone is in working condition.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone SE refurbished

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 moths the iphone die completely I won’t turn on any more!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was practically new. Battery life a little used, but from a refurbished iPhone it’s expected. Everything works perfectly and swapping carriers was seamless. 8/10, I probably should have shelled a few more bucks for a newer phone, but this thing performs everything I need it to! Thank you BB for having what I need, when I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Affordable Pre-Owned iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone SE (2020) feels fast and smooth thanks to the A13 chip, and the display is excellent. The camera is good for everyday use, though not great in low light. Battery life is average but manageable. For the price, it’s a great compact iPhone that looks and works almost like new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new cell phone but I did not want to pay the absolutely crazy prices for an IPhone. I checked Best Buy and found this fully refurbished IPhone at a great price. I went to the store and looked at the phone. It is was hard to tell it was a used phone. Best Buy did an excellent job on refurbishing the phone. I purchased the phone and when I got home I setup the phone, downloaded my contacts, data, apps, etc. and charged the battery. It charged to 100%. The phone has worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Iphone SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery health was 79% but everything else was good. Good phone for my grandma.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Pre-Owned Apple iPhone SE Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-owned Apple iPhone SE (2020) phone works well and for a decent price. I have had it for only a short time. Approximately 1 month. All applications and functions work well. The phone was clean and looked brand new. There were no issues for my phone carrier provider adding this phone to my network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels Like a Brand-New iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Pre-Owned Excellent iPhone SE (2020) because I needed a reliable compact phone at a good price, and it exceeded every expectation. The condition truly feels like “excellent” — no scratches, battery health is strong, and the phone performs exactly like a brand-new model. Performance is smooth for everyday use: messaging, browsing, FaceTime, and light photography. The camera is surprisingly sharp for a 2020 device, and the color accuracy is great in daylight. The display is crisp, bright, and easy to view outdoors, and the Touch ID response is instant. Battery life easily lasts me through a full day of normal use. For such a small device, that’s impressive. The size is also perfect for one-handed use, pockets, and quick tasks on the go. Overall, this is one of the best value purchases I’ve made. If you want an affordable, dependable iPhone that feels new without paying full price, this is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    iPhone SE 2020

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A compact, easy-to-use iPhone with a classic design. Smooth performance, great camera, but average battery life. Perfect for one-handed use, but lacks a headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great, could be better.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for playing games, i really like it. the only problem is that the battery runs down fast, and it only came with 83 percent. might not want to get if you dont want your battery to run down fast, other then that its ok.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfect iPhone for a decent price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online, picked it up when the store opened. Easy pick up service. Got home and charged the phone. Phone came in iPhone case with charger and cable. For a pre-owned phone, it had minimal scratches, perfectly working. Easy set up and has worked as intended. Definitely a better choice than paying $279 for a replacement screen module for an iPhone X from Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Great value for a pre owned Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iphone as replacement for one of my kids. In store pick up was super easy and the device was in great shape for being preowned. Phone functioned as expexted and didn’t break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    well-represented.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed an iphone for certain apps that are not available on android. This is perfect for that need. The phone I got is indeed in like-new condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Nice one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Very good condition. Works particularly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Replacement of damaged I-phone SE.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This used Apple SE2nd Generation fulfilled all the needs that my damaged phone had provided. Some of the software appeared to be more current than what I had been using. Best Buy owes their thanks to a T-Mobile employee that recommended this used product to me as an economnical way of replacing a damaged phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is excellent. Easy to use. Didn't even need the instructions to upload songs. Will buy again if this breaks down.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery was under 80% to start, wish i would have checked - i would have tried finding one higher.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don’t Hesitate!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a refurbished iPhone it looks brand & new operates perfectly fine …don’t hesitate to purchase. I would do it all over again with Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone SE was a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparable to iPhone 8. Using iPhone 8 before, SE provides the same service. Battery had some glitches as it failed to last for many hours but it self resolved with total discharge and recharge. One other glitch is that it froze and no longer started with full battery. It started with charger on and never repeat the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reasonable Apple cell Per-Owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price if you want to save money bought this one for our granddaughter as her first cell, it is amazing and an apple WOW just like the "Jones" she felt. LOL Thanks.

    I would recommend this to a friend
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