Customer Ratings & Reviews

I realize this is a very old phone model but it was imperative I replace my husband's old phone with one similar to his 8. He has Alzheimer's and his ability to use his phone is becoming more and more limited. i use it mainly as a GPS device in case he wonders off - he never leaves without his phone in his pocket. Good thing for now! My only complaint is I'm not convinced the battery is new or was replaced when refurbished. The charge doesn't last over 20 hours with a full charge.

I loved that purchasing a pre-owned iPhone SE was on option for us! The phone came in simple packing, the phone was immaculate and looked brand new. It came with a charger, that if wasn't brand new, it looked like it! Very pleased.

It’s been a great phone. I loved it very much straight from my kid.

This is the first time we've bought a pre-owned phone. It was purchased for our teenage daughter whose Google Pixel 4 phone died. So far, after a month of use, everything has worked fine and there have been no issues.

Great overall it’s just a little slow, overheats, battery not all that great but other than that works just fine.

Great mobility but the battery kind of falla short of new gen iphones that are larger. This seems to want to be charged about two times a day.

I bought the iPhone SE in 2023, and it's very solid. The phone came in great condition, and it does everything you need an iPhone to do. If you are looking to save money and buy a solid iPhone, I'd recommend this one. The value for how much it's worth is really spectacular. The one thing to note, is that the battery life on these phones isn't spectacular at this point due to how old they are, at least from my experience. I use my phone probably an average amount throughout the day, and it generally dies close to the end of the day, between 8:30pm-10:30pmish. It's just enough battery to last me the whole day. Highly recommend this iPhone!

Solid little phone. Great burner phone. If you can’t bring yourself to join the android gang. Camera is decent obviously can’t keep up with the latest. And it can be a bit slower at times but honestly hasn’t been an issue.

Perfect condition and works perfect. One year later and still working fine

Product arrived on time and is fully functional in good condition. Battery life is so so but not abysmal (as expected for a 2020 model iPhone). Good for a secondary/back up phone which was the purchase intent.

Bought as a gift to upgrade my mom to a more current gen of phone. She had a 8-10 year old phone that was finally on it's last legs. This has been a much needed upgrade, it's not the flashiest but it's enough for what she needs and she is very happy.

You would have never thought that it was refurbished it was 100% brand new it works fine I have no problems I got it for my kids for Christmas and it was a good price and it came exactly on time and it came with a free two to three months worth of Apple TV Apple music Aaron came with all of the charging ports that you need I say win-win

I purchased two of these phones for my company. It works great great value.

Well I think I may have made a mistake in buying this phone (an SE). My old phone was always needing a charge. I thought this phone would be different. I like the phone except it doesn’t keep a charge. I’m having to charge it every morning.

Great phone for my daughter. Low priced, and still works very well for the age of the phone. Easy parental controls to put in place. Highly recommended for younger kids as a phone.

I was skeptical at first, seeing as this phone was pre-owned and everything, however, upon opening the case, I was shocked. It looked pristine, almost like no one had ever used it before! It was factory reset, up to date (mostly), and was snappy like it just came out yesterday! The only telling sign of this being preowned is the Battery Health listed in iOS settings, with a maximum charge of 94%, which is fine; these are Apple batteries we’re talking about here… All in all, I’d recommend this phone new or used! Good job Best Buy; I’m definitely going to keep buying refurbs from you guys; heck I’m writing this review on the phone right now!

Although I was locked out of my phone shortly after I purchased it… the price and value of the phone was worth it to me. Still navigating how to unlocked the unlocked device however when I’m able to unlock it it’s one less phone I have to worry about paying off.

Unlocked perfect for little ones works great more affordable then newer phone

I really love my phone . It had great battery life. It fits comfortably in pockets. The phone has a lot of features that are easy to install on the app. The camera is also very nice . Clear pictures and the ability to see everything from a far . I just love my phone . I wouldn’t trade it for anything.

Excellent simple touchscreen phone that works well.