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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $189.99

Customer reviews

Rating 4.3 out of 5 stars with 738 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the good condition, affordable price, and user-friendly nature of the Pre-Owned iPhone SE (2020) 64GB (Unlocked). Many customers mentioned that the phone looks and works like new, making it a great value for the price. Some customers also appreciated the easy-to-use interface and the convenient size of the phone. However, a few customers expressed concerns about the return policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 738 reviews
  • Rated 5 out of 5 stars

    Customer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pre-owned phone is in excellent condition. A true value at the cost and convenience. I really wish You luck in this venture as a Customer it is much appreciated! Again The Value, (very affordable), which is so much appreciated has set a Customer Care Level appreciated by many as I see how fast They moved.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Good condition

    Rated 5 out of 5 stars

    Like new and perfect for smaller or weaker hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smaller phone for hands that are not strong, as mine with carpal tunnel syndrome. All the same features of great camera, memory, and function! This pre-owned is perfect, like new! Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very nice, son didn’t know was pre-owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous the phone would be dirty or not nice, but It was great! I got this phone for youngest son as it is cheaper & he is 11 & only has Wifi for now. Only concern is battery life, but has been ok so far- Glad I bought it. Put it in new iPhone box w/new cords - it did the trick for Christmas : he knew a brand new $$$ phone wasn’t happening & not necessary at this time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t leave without a charger!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great EXCEPT for the battery life! If I’m using the phone for ANY REASON, wether it be playing a game, or participating in an anger fueled debate via text, or just listening to music; the batter goes from 100% to 10% in a little over an hour I’m pretty sure! Very annoying. But I suppose they had to cut cost somewhere to make this phone so much cheaper. I would much rather sacrifice long battery life before I would sacrifice speed or performance! So overall I’m very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for a 1yr old to a 200 yr old

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone as an emergency phone when we travel. I connected it to my cable provider on a cheap Plan. It was so worth it. Recently we had problems with our cell provider for a couple of days. And this cell phone was such a life savor. My family has now bought a refurbished iPhone for my grandparents. They live in Florida and claim if all else fails they can use they’re back up phone last minute. My grandmother likes the size and that it fits in her purse or if she’s out walking she can put it in her pocket. This iPhone SE is a great idea for any person. Big or small Young or Young at heart. ♥️

    I would recommend this to a friend
  • Pros mentioned:
    Brand new, Good condition

    Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPhone was in perfect condition. No scratches or cracks. It works like a brand new phone!

    I would recommend this to a friend
  • Pros mentioned:
    Good condition, Price

    Rated 5 out of 5 stars

    Perfect iPhone for a decent price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online, picked it up when the store opened. Easy pick up service. Got home and charged the phone. Phone came in iPhone case with charger and cable. For a pre-owned phone, it had minimal scratches, perfectly working. Easy set up and has worked as intended. Definitely a better choice than paying $279 for a replacement screen module for an iPhone X from Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 4 out of 5 stars

    Phone for parents

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition and works perfect. One year later and still working fine

    I would recommend this to a friend
  • Pros mentioned:
    Good condition, Price

    Rated 5 out of 5 stars

    Great Phone for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone came in excellent condition! Phone was also ready for activation on any network worldwide (phone was gift for a family member in Mexico) Great price point also!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an android user but bought this from Best Buy as a second phone to monitor my kids' apple products and i have to say it's been easy to use and light. Its a great phone with a lot of feature and great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    iPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition phone the store did a great job helping me find it even though they weee extremely busy they took the time to get me the phone I needed thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phones are best hands down.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought other phones, nothing beats iphones, Get a one or two year old, if you can't affort new, Quality is way better, just pick one up and try it at store, you will see right away. I have bought all iphones unlocked, and bought plans it really is good in long run, no interest and you can switch plan without a fee. Discounting is a gimic, you get big discounts at store or Best buy on unlocked. Check it out My fifth iphone all the rest work and still running, use them for airplay or just cruising internet off computer on home wifi. old ones battery still works amazing. or if someone needs one stick a mint sim in. Have a temporary phone.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my little sister and she really likes. Battery health is pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    iPhone es

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omgg I really loved my iPhone es great price I recommend getting it if you can!!!great quality

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone. Loved the price. Typical iPhone no technical issues

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    IPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came as described. It is earl innings for my purchase - so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great phone works like new also being a member allows me to return it without 60 days so if it starts to mess up because of the refurbished option I picked I can always return it and I was able to save money and get the refurbished phone confidently because of then extended return period

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the phone it had minimal scratches and the battery life percentage had a service notice since its at 78%. I already expected that since the price was low. But overall the phone is good. no other problems. it works fine so I'm pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Not expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t cost much at all and the battery life is great and not to big or small to fit in pocket

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my daughter. Low priced, and still works very well for the age of the phone. Easy parental controls to put in place. Highly recommended for younger kids as a phone.

    I would recommend this to a friend