Customer Ratings & Reviews

Ordered online, picked it up when the store opened. Easy pick up service. Got home and charged the phone. Phone came in iPhone case with charger and cable. For a pre-owned phone, it had minimal scratches, perfectly working. Easy set up and has worked as intended. Definitely a better choice than paying $279 for a replacement screen module for an iPhone X from Apple.

Everything is great EXCEPT for the battery life! If I’m using the phone for ANY REASON, wether it be playing a game, or participating in an anger fueled debate via text, or just listening to music; the batter goes from 100% to 10% in a little over an hour I’m pretty sure! Very annoying. But I suppose they had to cut cost somewhere to make this phone so much cheaper. I would much rather sacrifice long battery life before I would sacrifice speed or performance! So overall I’m very happy with my purchase!

Phone is in excellent condition. It replaces the older model SE that was stolen by the porch pirate who attacked me for verbally confronting him about not stealing from a neighbor's porch in July.

Phone was in excellent condition. It had all the information i needed to active this cell with my carrier! Arrived on time, truly satisfied with this purchase.

I got this phone as an emergency phone when we travel. I connected it to my cable provider on a cheap Plan. It was so worth it. Recently we had problems with our cell provider for a couple of days. And this cell phone was such a life savor. My family has now bought a refurbished iPhone for my grandparents. They live in Florida and claim if all else fails they can use they’re back up phone last minute. My grandmother likes the size and that it fits in her purse or if she’s out walking she can put it in her pocket. This iPhone SE is a great idea for any person. Big or small Young or Young at heart. ♥️

Phone came in excellent condition! Phone was also ready for activation on any network worldwide (phone was gift for a family member in Mexico) Great price point also!!

This IPhone was in perfect condition. No scratches or cracks. It works like a brand new phone!

It was a nice gift for my husband which he liked for he can just put it in his pocket and not so complicated because he’s just a simple guy and not techie.

I have bought other phones, nothing beats iphones, Get a one or two year old, if you can't affort new, Quality is way better, just pick one up and try it at store, you will see right away. I have bought all iphones unlocked, and bought plans it really is good in long run, no interest and you can switch plan without a fee. Discounting is a gimic, you get big discounts at store or Best buy on unlocked. Check it out My fifth iphone all the rest work and still running, use them for airplay or just cruising internet off computer on home wifi. old ones battery still works amazing. or if someone needs one stick a mint sim in. Have a temporary phone.

good for playing games, i really like it. the only problem is that the battery runs down fast, and it only came with 83 percent. might not want to get if you dont want your battery to run down fast, other then that its ok.

an android user but bought this from Best Buy as a second phone to monitor my kids' apple products and i have to say it's been easy to use and light. Its a great phone with a lot of feature and great battery life.

I give this product high marks. I cannot give it a 5 as there is ALWAYS room from improvement.

Perfect condition and works perfect. One year later and still working fine

Great condition phone the store did a great job helping me find it even though they weee extremely busy they took the time to get me the phone I needed thank you best buy

Pretty good phone. Loved the price. Typical iPhone no technical issues

This pre-owned phone is in excellent condition. A true value at the cost and convenience. I really wish You luck in this venture as a Customer it is much appreciated! Again The Value, (very affordable), which is so much appreciated has set a Customer Care Level appreciated by many as I see how fast They moved.

Great service and the phone is great! I broke my old phone so I ordered this one night for pick up, and it was ready first thing in the morning. If u need a iPhone now, I’d say go to Best Buy.

Bought it for my little sister and she really likes. Battery health is pretty good

Great price great phone works like new also being a member allows me to return it without 60 days so if it starts to mess up because of the refurbished option I picked I can always return it and I was able to save money and get the refurbished phone confidently because of then extended return period

When I received the phone it had minimal scratches and the battery life percentage had a service notice since its at 78%. I already expected that since the price was low. But overall the phone is good. no other problems. it works fine so I'm pleased with it.