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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $189.99

Customer reviews

Rating 4.3 out of 5 stars with 734 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the good condition, affordable price, and user-friendly nature of the Pre-Owned iPhone SE (2020) 64GB (Unlocked). Many customers mentioned that the phone looks and works like new, making it a great value for the price. Some customers also appreciated the easy-to-use interface and the convenient size of the phone. However, a few customers expressed concerns about the return policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 734 reviews
  • Rated 3 out of 5 stars

    Suitable phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter needed a new phone in an emergency and being she breaks them so often I was not buying her brand new. I picked up this refurbished one, the screen and body were fine. Charging port sometimes acts up, but has wireless charging so no biggie. Battery life could have been better based on the price. Felt I paid a bit more than I should have for this refurbished device, but again In a hurry for a new phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My Pre-Owned iPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase for the dollar… I was disappointed with the battery strength of 85%. Battery Health gave me a message stating your “batteries health is significantly degraded. An Apple authorized service provider can replace the battery to restore full performance and capacity”.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition, Price

    Rated 5 out of 5 stars

    Great economical phone with great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was in excellent condition. It was affordable and bonus Noah helped set it up free of charge! I bought my last iPhone from Best Buy and couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Good condition, Price

    Rated 5 out of 5 stars

    Good for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. The phone was great in perfect condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this as an "emergency backup" camera for long-form video shoots. I decided to return it because I needed one with larger storage capacity. But it worked as advertised. Battery could last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Brand new

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my father, looks and works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought it as a present for a cousin 2 months ago she didn’t say anything and she usually complains about everything so that means the phone is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Serive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything that she wanted to do. George was excellent at customer service. Went over everything. Saw him helping another customer and was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, looks like a new phone, battery health reaches 82%, can be used normally

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Great option for kids first smartphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the refurbished iPhone SE for my kids first mobile phone. Arrived faster than promised and looked as good as new. Battery life appears fine and it was unlocked as advertised. I will do this again for our next kiddo!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality isn't the best. Older model phone so it is price cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine came in excellet condition. It is woking well since buying it 2 months ago. Ive had no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best bank for my Buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and great deal easy to use and exactly as described and ready to go when they said it was exactly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would always go back to Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I buy the same phone! I broke the first one but I went back and got another one, it is always as promised by Best Buy that the phone has been tested and the battery is at 100% capacity which is amazing and just knowing that you can return the product within 14 days is amazing! You get to test the phone and see how it fits your daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Good condition

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I purchased this for my grandmother and she loves it. It was in perfect condition and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 3 out of 5 stars

    Excellent body condition

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in great condition. The only thing was that I can hear something rattling inside nothing major, but it made me wonder it was opened and not properly screwed on or else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works for what I needed it for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for an iphone that I just need for messaging I guess. The family have a texting group where they can't add me without creating another one or something so I was using my iMac to message until I got this and I connect it to the wifi at work and home so I can receive their messages instead of booting up my computer. It dies pretty fast though. Only lasts a day or so without charge. I can't say much about anything else since I just use it for the messages. So if you just want it for that it's good, otherwise get an android.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone se is great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use straight to the point up to date with technology! Every necessity needed this phone has.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Excellent pre-owned phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition. Clean wipe. Perfect screen. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone served the purpose of getting data transferred from one Apple product to another. The pre-owned phone is in great condition.

    I would recommend this to a friend