Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $189.99

Customer reviews

Rating 4.3 out of 5 stars with 737 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are impressed with the good condition, affordable price, and user-friendly nature of the Pre-Owned iPhone SE (2020) 64GB (Unlocked). Many customers mentioned that the phone looks and works like new, making it a great value for the price. Some customers also appreciated the easy-to-use interface and the convenient size of the phone. However, a few customers expressed concerns about the return policy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 737 reviews
  • Rated 5 out of 5 stars

    iPhone se is great!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use straight to the point up to date with technology! Every necessity needed this phone has.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good …BUT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped quickly.Phone was is good visual shape,but battery was junk .Had to take to apple to buy a new battery.Wouldn’t hold a charge .When I checked in settings it showed the battery was bad .Apple confirmed this .Cost me an additional $69 dollars for a new battery.Refurbished means good working order.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time we've bought a pre-owned phone. It was purchased for our teenage daughter whose Google Pixel 4 phone died. So far, after a month of use, everything has worked fine and there have been no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was at only 75%. I thought they should have listed what % the battery was at.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Price for refurbished iPhone.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchasing and quality refurbished item. There were a couple of scratches on the item itself. However, with a quality case protecting the item, no one sees the scratches and it looks brand new. System runs a bit slower compared to newer iPhones however, it is still able to function as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Perfect cheap Apple phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Easy to set up. Definitely had the end user in mind. Battery is fine. I was worried by other reviews. The camera seems to drain the battery. That's the tradeoff for good pictures.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product was defective and bad service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was defective and the battery eas getting drained off every 1-2 hours and while re charging the phone it gets hot just like a cooktop burner. Not at all recommeneded and top of it before purchasing spoke to customer support and told them when the product is not bad can I return for no restocking fee then he said yes and when I returned the product being defective they charged me 45$ as restocking for the product when I bought it for 150$. Raised a complain but never heard back from anyone. Im hoping they could take the restocking fee off but yeah that id all about it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 4 out of 5 stars

    good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good phone but the battery dies a little too fast but its a good phone to use

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good color and siz

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent phone I liked it. I think the chances that you would really receive a product are pretty small, I don’t like big phones, more easy for me to use small phone at the same time a lot of good options , You would have a much better chance of this product

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, got it for my daughter and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Set up of my iPhone se 2020

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was only set up for use yesterday, but I had a iPhone se previously and i enjoy the ease of use. I would like to say, Diane, the Tech at Best Buy in Patchogue who set up my phone, was above WONDERFUL. She was polite, Professional, Understanding, and Knowledgeable. Lovely young lady!

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Good buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement phone for my youngster. Excellent condition. I hope to see it last a couple of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase rhis phone cuz my husband need to trying to update the 16 pro program and really works!! Great phone .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than this combined

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has it’s corks but works faster than the 13 I got :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Does all the things I want it to do for my 4 yr daughter. FaceTime, gaming apps, and YT Kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look no further

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and it is refurbished I will always to for a refurbished before paying full price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing and works well, it was gift for my nephew and he love the phone I recommend buy phones from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for replacing older iPhones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to replace an old iPhone 6. The price to performance is great! Though the phone is primarily used for the more basic features. If you are looking for gaming and using it a lot for more intensive apps, you may want to go with something a little newer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in excellent condition would recommend buying,

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    An upgrade for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old, old SE was starting to be unreliable and finding this as a replacement suited my needs very well. Did not break the bank and nearly everything transferred over smoothly. A big upgrade for me, maybe not so attractive if you have higher expectations from your iPhone.

    I would recommend this to a friend