Customer Ratings & Reviews

Purchased this refurbished iPhone for my 10 yr old daughter. This was her first iPhone. The phone was in excellent condition. The iPhone didn’t come with headphones or a charger. I was disappointed about that but after reading several reviews of customers having issues with their iPhone battery, scratched screen, etc… I realized it was a minor problem that I didn’t receive an Apple charger cord & ear buds.

I purchased this phone as I had only 32gb on my previous phone. It has ENOUGH storage and I am in love with the speed of this phone. It works better and the way I do things is easier than before. The phone also came without scratches and it was in good condition, better than I expected.

The phone arrived in good condition, I'm not really complaining, only very minor scratches are noticeable, I think the only thing that can affect you is the condition of the battery, my phone arrived with an 83, for use that I have given him, well, it's not so bad, I repeat only the battery would be the only small problem when buying a refurbished phone

The first one I got the screen went dark. Exchanged it for another one and it had a dead spot on the screen and so Third Times A Charm I guess. This one seems fine but went through a lot to get a good one. Not sure I'd buy refurbished again. When I did the transfer from my old phone the photos in my text messages didn't show up???

Pretty simple review; Phone was more than I expected. Condition was amazing not a mark or scratch anywhere. Looked brand new out of the box. I brought my new IPhone X to my "Phone Guy" to set it up on my network as soon as I picked it up, and all was great!! My previous phone was an IPhone 6S that I've had since the phone was released in September 2015 (which if I may say so also STILL looked brand new out of the box) and it was set to regularly back up to the Cloud. So, once we powered up tp the network and signed into my Apple account EVERYTHING restored to my new phone. The only tiniest of issues was the battery was only able to charge to 85% of its capacity, but I couldn't expect it to be near a 100%. If I want a new battery they're only $22.00. If your looking to go this way for a replacement phone, DO IT!! You wont be disappointed!

The phone works flawlessly, however there was a scratch on the screen that was noticable. Bought it for my son who says it is a BIG upgrade over his 6S plus... Other than the scratch it was a good experience...

I was kind of dubious when buying a pre-owned device but then once I got it, the device was in great condition. The only think that I could see was that the battery health for it was at like 86% but you could always just buy a replacement for it which is pretty easy.

The phone is in great condition, and even though it is pre-owned it is like I’m using a brand new iPhone X. This phone was purchased unlocked, which is a quality I search for when I’m purchasing phones. It has 64G which is how much gigabytes I like a phone to contain. I will definitely purchase pre-owned iPhones at Best Buy.

Bought as a gift for my kid. Huge difference in operation, camera and storage. Great price too!

Amazing phone it move fast doesn’t slow down and taking amazing pictures great on storage and amazing colors when looking online or at pictures

It was a very good phone to own however I noticed the battery died a lot quicker than other phones. It turned out that the battery had faded so to the previous use. I also noticed some wear and tear on the screen which at moments glitched. Over all this was a very useful phone but those issues ultimately were a reason to return it.

arrived earlier than it was supposed to, came in great condition, works perfectly. recommended

In good condition for a pre-owned phone. Some minor cratches, and for the price it works great. Minus a star for wrong color delivered. Overall great phone.

This phone has been my favourite model since it has came out. This was my dream phone & I finally got it, so far I love it. It's not too heavy or too light & I prefer its smooth edges over the never phones hard boxy shape. Overall very happy with my order, only disappointment is the battery life came at 72 which is pretty low.

Very Short Battery Life compared to Android cellphones, Touchscreen sometimes not working properly

Bought this for a family member. It is used but came in pretty good condition. Noticed a couple of minor scratches on the screen.

Upon running my phone over in the road I quickly had to find something in Best Buy I had this in stock unlocked and available for my straight talk service to be activated immediately on and with the iCloud line of things I was able to smoothly transfer all of my data in a matter of a few hours I got everything back down to the text messaging last picture took as well as my call log and photos even my voicemails I would say that Apple has figured out the best way for anybody to need to immediately be able to get their stuff out of the phone and into another one it may be a little annoying if you don’t know your password or have all of your ducks in a row but that is just because of the Security side of things and they have a great support team to help you if you need anything on that side of things but other than that the phone is a 10 out of 10 iPhone makes the best phone yeah might be a few years old but that’s what you expect when you pay this kind of price the new iPhone SE came out and I thought I kind of was stupid to get this and not of waited but I need the phone instantly and looking at it now the specs versus this one I still like this one because of the screen size the cameras and the Face ID touchscreen with a home button it’s just so 2015 it’s nice but if your hands are dirty or anything like that you’re so screwed and I’ve come to like face ID and the extra screen

I really like this phone to be a gift for my son,great camera ,nice price for 256G ,but the battery is not keep a long time to use ,also a nice phone

ordered online, came quickly, the quality was perfect no scratches, refurbished back to original factory settings, excellent memory space. only thing is it is used so the battery is obviously used so it runs out quicker but i do not regret the purchase for the value. great buy!

ordered online, came quickly, the quality was perfect no scratches, refurbished back to original factory settings, excellent memory space. only thing is it is used so the battery is obviously used so it runs out quicker but i do not regret the purchase for the value. great buy!