Customer Ratings & Reviews

Decent condition considering the price! Would highly recommend for anyone who just needs a device to have on hand instead of buying a brand new phone or tablet

I recently bought a new iPhone from bestbuy your sales person was extremely knowledgeable and helpful he listened to what troubles was having with my old phone and what I was looking for in a new one.the purchase was smooth and I thought a great value.the phone was delivered to my home on the time and day that it was supposed to.on my return to bestbuy I met with Keith in set ups.a very nice young man.we’re able to move all my picture albums and saved data to the new iPhone.he also was very knowledgeable and pleasant to work with.a over all excellent experience.that’s why I will continue shopping and returning to the good people at Best Buy.

Quick affordable and reliable so far amazing older iPhone that seems to have been worth the wait & money

My mother needed a new phone to go with her new iwatch but she doesn’t use her phone enough to warrant paying $700+, so I talked her into trying a BB Pre-owned. She was very skeptical to the point of not being interested, but she finally agreed to go look. The phone at the store was in pristine condition, like new, perfect. I was able to swap out the sim from her current iphone and that was it. I am stunned at what good condition this was. No issues at all! Love it and she loves it!

I bought this phone for my mom because her iPhone 7 Plus apps are no longer accepting app updates so she need a new phone.

We bought this for our 15 year son since his old camera stopped charging and plugged in head phones wouldn't work. Nice phone, in good condition and working as expected.

I would have given 5 stars but item was received loose in the packaging with no box and packaging was open. However item is still in good condition and its an awesome phone so u get 4 stars. Tyvm

Outstanding performance, camera, and battery. Highly recommended!

My son really wanted an iPhone so I bought him this one. He's very happy with it. I also recently switched from Android to iPhone and am happy with my choice.

You wouldn’t even know this phone was pre-owned. There aren’t any scratches or fingerprints. The battery health is at 92, but isn’t a big deal to me. There doesn’t seem to be anything wrong with it. (I’ve only had it for 2 weeks).

Works great for intended purpose. Looks and performs like a new iPhone should.

The phone was in good condition and work better than the one my son had before.

Good service in store and the phone is perfect for an used phone.

In good cosmetic condition overall definitely can tell it was used though. Works great five months later.

This is my first purchase for a refurb item thru BestBuy. I was anticipating showing Scuff marks or scratches, but it is in excellent condition. Later found out that T-Mobile is selling the same phone (brand new) for about the same price..

This is exactly what I needed, and the minor scuffing on the corners, as this was used/refurbished, was no big deal at all. It works perfectly and I use a phone case anyway. Highly recommended.

Very happy with my purchase, the phone was like new and purchase was very easy and fast for pick up, definitely recommend if your looking for a new phone to check out here first you’ll be just as happy as I am with your purchase.

Good condition. Phone works great. Minor scratches but overall it’s great for what you pay for.

Picked this up because I needed a phone immediately. And now I’m obsessed. If you’re more into the sleek, elegant design of things, especially compared to the more bulky design iPhones have over the last few years, this phone is perfect for you. Be aware, it is slippery. Like, weirdly. You can’t really rest it against a blanket in “just the right spot” to watch your shows. It will most like slip, even on a grippy leather course. But, I still love it so much. Mine has some cracks now after some use and when this things breaks on me, I intend of getting an exact replica all over again. No matter how old the phone is, this was Apples best design in my opinion. This phone makes me feel successful when it’s in my hands.

Just like a brand new phone!! It’s been two days since I got my phone and it has been working beautifully. No technical problems, I am hope there will be none. But if you are considering and a bit hesitating to my a renewed phone get this one. I assure you you’ll not go wrong