Customer Ratings & Reviews

This phone came in excellent condition. The charger works great. Great price for what you get! I love it!

The phone runs very well and nothing seems amiss with the actually technology. I decided to rate 4 stars instead of 5 due to the minor scratches on the screen and back of the phone. The scratches on the screen were barely visible, but it made it difficult to use the screen without my finger dragging. Luckily a screen protector solved the issue. Overall, I am satisfied with the product.

Great phone even with it being refurbished! Was easy to set up and picked it up with ease!

One of the best purchases I've made. When I received the phone it was in pristine condition, and it is working wonderfully. It is definitely a must buy at Best Buy.

It has been over a year since I have purchased this phone in the quality of the phone is still an excellent care even with it being a child’s phone. It still runs good sounds good. Looks good. It came in. Perfect condition was delivered with care and was even charged when I received it.

The device was in excellent cosmetic condition. I brought it for my daughter for graduation, and she loves it. I didn't have any issues getting it activated.

My phone came, it look good no scrached everything works perfectly I'm so glad I bought my phone on this website, I highly recomend ya'll getting it.

For being a refurbished unit it is quite good. Only downsides are that the unit I received was very dirty and that the battery only has 80% capacity left in it. However these (for me) are not deal breakers as a Clorox wipe can be used to clean it well and battery replacements from Best Buy are only $50. If you are on a budget and want an iPhone, I highly suggest getting this.

Phone was listed as (good). NOT TRUE. This ended up being perfect like new. I love the open box refurbished offering from best buy. I never feel like I am rolling the dice. I know from experience that I'm always getting a good product. This phone is exactly what it is. I also got a charging cord and the charging block. You don't even get that from the big cell phone retailers. I love it

Works amazing ! I love it. Even though it’s an older phone it felt brand new

I finally let my kids & others talk me into an IPhone. Still learning where things are and what to and not to do on the phone, but the purchase from Best Buy was at least a good start toward a relatively painless conversion to apple. The refurbished phone was as described, delivery was on time, and the price was definitely right. I have progressed to the point that I can now recommend IPhone and the service and great customer service at Best Buy is definitely to be recommended.

Phone came in Excellent condition. Great battery life. No scratches or cosmetic problems at all. Delivery was less then a week.

Phone works great, only had a slight like smudge/scratch on top of screen. Was able to connect to my carrier service very easy. Able to use multiple apps at same time with no issues, reaction time is excellent, no lag. Only issue is the battery, it takes like almost 2 hrs to charge and that’s when you are not using the phone.

Nice phone would have liked to have been able to inspect it prior to purchase. Phone was sealed in a plastic case with a charging cable and power brick. Very minor scratches on the screen and outer case. I thought everyone immediately placed phone in a case upon purchase. But seriously great value for the price point!

Great phone. Honestly I think people sleep on phones from Best Buy. You can literally get a phone from Best Buy for $300 during your carrier “trade anything in” deal and then immediately upgrade to a brand new phone for free because the phone you spent $300 on traded in for $800. Use best buy has been my favorite place to shop since I got money!

It’s been more than 6 months! Still works, exactly how described. I bought It for my dad he didn’t really need the memory storage but it’s always good he has it.

Nice quality for a renewed phone. Feels like new. Price is reasonable and affordable.

In perfect conditions, the cellphone works good and I’ve one year with it.

Phone was in great condition and works perfectly. I ended up purchasing 2 of them.

I purchased this for my son and he is very satisfied with this product. Affordable product that didn't break the bank and was a definite upgrade from his old phone.