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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 1661 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,661 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone xr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Minor issues but overall a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working phone no reason at all to buy an brand new iPhone no reason at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Wonderful iphone XR

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace my old one, I was so surprised how well this worked despite being a few years old! I love the iphone XR and use it everyday. If your looking for a cheap iphone replacement this is your best bet.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great, except battery life.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the phone within 2 days of ordering, and the phone is in great working condition, no problems thus far (i have only had it for a day). Only problems i’ll point out is the fact that the box it came in was dented, and there was a scratch on the screen that i thought had damaged the LCD, but turned out to only be somewhat superficial. Slight scratches around the phone, but nothing that bothers me (personally). The only major issue i have is that the battery life is at 81%, which is below ideal, so i’m going to get the battery replaced when i can. Otherwise, great phone so far.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it refurbished and it looks and feels brand new. Great price for an apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone Xr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone Cheap High Price Phone To Unlock To Any

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Get a better cleaning process

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in good condition as far as no physical defects. they say it disinfected, however the phone came visibly dirt all in ports and speakers. I was shock by this. The phone should have went through a better cleaning process. Cleaning – removes dirt, dust and other soils from surfaces. Sanitizing – removes bacteria from surfaces. Disinfecting – kills harmful bacteria and viruses from surfaces. Sterilizing – kills all microorganisms from surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Condition

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement phone and it looks brand new and works like a new phone, with no signs of wear. Would buy from BB again. Much better than taking a chance with some random website. It has a nice camera, the battery life is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Would definitely buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in good condition just the camera had some scratches but phone working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone and I love it it’s optimized all the time open source is awesome but my optimized quick response means more to me and everything downloads faster I will be getting iPhone from now on

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    xr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XR is a solid choice for anyone looking for a reliable, feature-packed smartphone without breaking the bank. While it may not have all the bells and whistles of newer iPhone models, it remains a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iphone xr

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality, no scratches, loads fast. delivered very fast & great customer service at the store picking it up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Happy customer as of right now..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was awesome no problems no complaints still working great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Slow charging speed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera quality.Good sound and display quality.Two big problems dies very fast and charges slow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Simple, straightforward, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for an elderly family member who's never had a smart phone. They found this easy to use. Although it was secondhand, the device runs smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product, concerning packaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in great condition, no major scratches on the screen but there were small ones on the glass back, but it got covered by my case. Came in a flimsy package so I was concerned about the safety but it was okay. Battery healthy is around 84% which is not ideal but it works. Shipping was fast too, came in about 3 days earlier than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    i recommended this 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pros it came just like new and works as if I bought it new and it came in days cons N/A there are none

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice phone for my son! I do wish it were more streamlined and simple to put parental controls on each app individually.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best Buy is Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished iPhone XR (or X something -an 11) sales people who helped me were wonderful. That said my learning curb after getting home had been painful. Luckily I have a tech friend willing to help. Everything is coming along fine but my battery runs down before end of day even as I think I am always properly closing apps as I finish using. I will probably go back to my Baton Rouge store and see what they say. I always buy at Best Buy because they are the best -at least for me who is not a an expert with technology

    I would recommend this to a friend
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