Customer Ratings & Reviews

It is a very nice phone. Arrived earlier than expected and in good condition. Satisfied customer.

Only one speaker works. Bummer.phone works speaker doesn’t.

I understand I purchased a used item but it would have been nice to know that the phone I purchased had a small crack in the screen on the top right side. Overall the phone works like it’s supposed to, but upfront DETAILED information on the cosmetics of the phone would have been nice before I purchased it.

Nice Phone. Great Condition. works good. Looks like new

my wife has had this phone for a while and it did work for quite some time but since it’s Oreos we she goes on to tell me that her phone lags and doesn’t want to work sometimes

Great value! Worth the looking into. Thank you for providing this option. It was my first time buying an apple product and the sales associate was very helpful.

Great phone, my son really likes it!!! My son had broken his phone and we were looking for one that was not too expensive and this offer came up and he really likes it!!

82% battery health out of the box is not worthy of a high rating. While the phone technically does not say "service" yet, the seller should have replaced the battery, which will need to be replaced in a few weeks, for the price I paid for this used phone. I'm hopeful the 90-day warranty will cover replacing the battery (though still a huge inconvenience). Am I naive? Probably. Time will tell. The phone definitely works well and is in good shape otherwise. There were some minor scratches which were expected.

Happy with the purchase. Dlivered within the standard timelines mentioned while purchasing. Seamless buying experience and guaranteed best price at best buy

I received the phone in a week few scratches nothing major im grateful but when I go to set up the phone everything was working until the software update I called Apple and everything they don’t understand why it isn’t updating it’s going on 24 hours.

I bought this as a replacement for a broken iphone in the middle of my replacement cycle. It still does what I need and more. Overall great buy.

The phone is great and looks fine but has some issues , I get random calls and when I pick up they say I called . Happens with random numbers even some from my contacts .

Didnt have any issues with a preowned phone months later. Nice work Best Buy.

Phone is for my dad that doesn’t use it too much, but it does the job. Bought a refurbished one and it came with a charge cable and box.

This iPhone it’s very good for me. And I very like it

Good so far definitely would recommend it just get a case!

Customer service was outstanding and this phone was the perfect gift for my daughters 25 birthday. I really appreciate you guys

Good purchase. I bought it for my granddaughter in England, for that reason I was afraid about the function, but it worked excellent.

Bought for my mother who had an iphone 6 and definitely needed an upgrade. Would recommend for people looking for a cheaper option with lots of features.

It was so affordable since I had to buy my own phone. Thank you Best Buy.