Cyber Monday is hereEnds Today.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 12 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance of the pre-owned iPhone 14. Many describe it as looking and acting brand new, expressing high satisfaction with their purchase. Positive feedback highlights the phone's great condition and its status as a top-performing device. The iPhone 14 is recommended for anyone seeking a new iPhone experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom needed an upgrade from her iPhone 11 Pro Max and is isn’t super technical about her devices. So I bought her this model and it definitely was the best choice. She wanted a unique color so this red model was the perfect choice. Even though the phone arrived with minor scratches around the edges, it’s still a great working phone with great battery life. She loves the camera and the overall size of the phone compared to having a pro max model. She loves the color and was a worth the upgrade. Great purchase with a great deal at the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone was good as new in appearance and functionality. The camera quality is great. You could not tell it was not new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrives in very good condition battery 85%, and not big details, It was for sure better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refurbished Iphone 14

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Iphone 14 is great!! I love it!! It is easier without the home button.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    W phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt think good condition would be that great but the phone looks and acts brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for overseas use by family living in the west.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect item for gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item lm very satisfied with this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just an IPhone 14, works well for what I need and didn’t kill my bank account like going for a newer model would have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a good phone to have. You need to get one for yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible value. Excellent condition and super easy to set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sold me a defective phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished phone from Best Buy, it is defective, a diagnostic test was done in October 2024, they sold me the phone in 4/2025. Now they want me to go to apple for a repairs, Best Buy sold me the phone so they’re liable but does not want to repair a phone they knew was defective.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I ever had with recommend it for anyone who wants a new iPhone

    I would recommend this to a friend
Sponsored