Customers consistently note the excellent overall performance of the pre-owned iPhone 14. Many describe it as looking and acting brand new, expressing high satisfaction with their purchase. Positive feedback highlights the phone's great condition and its status as a top-performing device. The iPhone 14 is recommended for anyone seeking a new iPhone experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
Rated 5 out of 5 stars
Great upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My mom needed an upgrade from her iPhone 11 Pro Max and is isn’t super technical about her devices. So I bought her this model and it definitely was the best choice. She wanted a unique color so this red model was the perfect choice. Even though the phone arrived with minor scratches around the edges, it’s still a great working phone with great battery life. She loves the camera and the overall size of the phone compared to having a pro max model. She loves the color and was a worth the upgrade. Great purchase with a great deal at the time!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the I Phone for my wife. She is currently paralyzed after having a tumor removed from her spine.
I love her early and she loves her phone and her Apple watch. The communication is all she has now with the outside world. Thank you Best Buy for all the help. You made two people happy this Christmas.
This reviewer received promo considerations or sweepstakes entry for writing a review.
wanted a new phone but not a NEW phone -- this fits the bill, and is up to date so my Ticketmaster app can be updated! and the battery lasts waaaaay longer
I would recommend this to a friend
Rated 5 out of 5 stars
Great Purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The iPhone was good as new in appearance and functionality. The camera quality is great. You could not tell it was not new.
I would recommend this to a friend
Rated 3 out of 5 stars
Fair refurbished phones
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone was ok. However, the camera didn’t work. Therefore, I returned it. Of note, I bought three of these refurbished phones. The other two worked fine. Vendors should check these items well before selling them. I had to drive back four hours round trip because of the defective phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a refurbished phone from Best Buy, it is defective, a diagnostic test was done in October 2024, they sold me the phone in 4/2025. Now they want me to go to apple for a repairs, Best Buy sold me the phone so they’re liable but does not want to repair a phone they knew was defective.