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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 18 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers have good things to say about the condition and functionality of the pre-owned iPhone 11. Many comments praise the phone's excellent condition and performance, similar to a new iPhone. The availability of the phone in stock was also a positive point for customers. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price great condition for it being a refurbished product

    I would recommend this to a friend
  • Pros mentioned:
    Phone

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the phone is perfect. The phone was in stock and certified . Awesome deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We inquired about this phone at the best buy store, they were very friendly and knowledgeable and let us know all the risks involved when buying from a 3rd party seller. They also made sure we were very aware this device only had a 15 day return policy since it was not sold directly by best buy. We purchased the phone and immediately updated it, used all features including apply wallet, wifi, Bluetooth and everything in-between to make sure everything worked in those 15 days and we were very happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good pretty color works really really good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase i coukdve made for my sister! Works great, even if it was open box it is like brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Phone

    Rated 5 out of 5 stars

    iphone 11

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone was in great conditiion works great have not had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Phone

    Rated 5 out of 5 stars

    Iphone 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the color! it works great just like any other iPhone. Apple family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best buy and the best store

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it is a super excellent cell phone, an image does not compa

    I would recommend this to a friend
  • Pros mentioned:
    Phone

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone and apples watch 8 and it was best iPhone and watch I ever have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been great. The quality is outstanding and it works as though it is brand new. Had no issues with it. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone for the daughter!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh course you can count on BB to have exactly what is on the gift list especially for all your electronics needs ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My BestBuy practice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy is the best buy! :) Each time I shop from here I feel very comfortable abt the price and quality. Never betrayed! Keep the row!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not an Iphone person

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an iphone person but my niece is . She wanted this specific model and color. She's thrilled with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great phone. Highly recommend. Easy to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product great for my daughter. And. Not easy to brake

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery not good as soon as you charge it it get down very quickly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The cell phone I bought

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sun for a bard wasn’t working very well my problem is how can I return it because the phone is already out of the country in San Sénégal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I’m not happy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been giving me problems and they gave me a refurbished phone.

    No, I would not recommend this to a friend
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