Customer Ratings & Reviews

As described!! The product works well and is in great condition.

Good service in store. We were taken care of right away - no waiting. Phone arrived a day early. Works well as expected and pre owned is like new

Fast and simply Checkout. I liked the device it’s has no blemishes or scratches or cracks and It probably runs faster than my iphone 13 weirdly enough i like the camera quality better and if i could i would use this phone as my main phone, The software is better and has the new emojis from the update… which i do not have on my iphone 13

iPhones are extremely resiliant and have definitely passed the test of time. This iPhone 12 is still responsive, quick, durable, and reliable. Very good purchase and would definitely recommend to a friend or family member.

Great Device, I would recommend buying it from bestbuy

The phone usability is great and is exactly what I needed when I upgraded from my older iPhone. Definitely recommend buying pre-owned at Best Buy. (Added a picture to my review just prove the great condition!)

I like when I buy from Best Buy iPhone or iPad because they are cheaper than other and they make it easy when they expect payment

The phone is very good and does it work very good, I love it

Very good phone it was like new and I have had zero problems

The phone showed no signs of flaws or anything it works good as new

Good thing to buy but probably gonna be obsolete in a year

Loved it was a gift for my daughter and she loved it aswell thank u beat buy

Worked ok for 5 months and it just started dimming and glitching, restarted and now won't work at all!

I bought this phone and I ask the sales rep to test the item for me, and he said that it was already tested. I trusted him and left the country the next day. To my surprise the phone wouldn’t hold a charge, I had to pay another &400 dollars to have it fix. Worst sales rep ever.

Battery Health super low on purchase When asking Customer rep they answered “Its like brand new” even after asking specifically for battery health

It didnt come in an apple box and the phone had damage to the side and scratches all over the back im getting a refund

I received the phone with a faulty camera and I think I paid too much for this phone

Although the phone that i received came with minor scratches, it has yet to fail on me and has remained durable. The condition of the phone seems to be close to new with amazing battery life, camera and screen quality as well as a lack of overheating. With new phones running over $1000, the price is fair for a product in excellent condition!

It was a good price, I needed it for work. My one complaint was that I couldn’t open it to look at the phone to see if it was damaged. Luckily they let me exchange the first one I got because it was super scratched up

Love the green iPhone. Refurbished in excellent condition. Great price