Customer Ratings & Reviews

I got my phone stolen and it was devastating because it was brand new and a gift. Plus I’m a student so I don’t work full time, things like this are hard. Buying at Best Buy was super relieving because of their financing plan. I reopened a credit card & got the offer and it is LIFE SAVING. I can’t afford an iPhone out of pocket and buying from someone seemed suspicious & cellular businesses price too expensively. My phone is perfect even though it’s used, I can’t even tell. Best options for students!!

Good quality, good upgrade, phone looks clean, good as new

I absolutely loved the iPhone I had my doubts about of buying a pre-owned but at the store they explained to me everything about it and it has exceeded my expectations in every way. In everything it has being great with me in display in camera…..in everything I highly recommend buying a iPhone like this one 5 stars garanted

Works great and the price was amazing, I need to replace my old phone and this worked out perfectly. I order it and it was ready for pick up in less than 2h.

This is a wonderful phone. I’m so thankful I received This phone from Best Buy well worth it has worked wonderfully no issues so far will be shopping with you guys more often It has a great camera also

Very good product, all excellent. Although it's second-hand, it looks like it's new.

In such great condition! I will definitely keep buying my phones from here.

Great phone very good price it is in brand new condition for it to be pre owned Best Buy really did a good job on refurbishing

Very nice .very fast.very friendly your server personal

Very good and nice condition Best Buy is good store I like it

The phone is perfect and they gave me good financing occupations. Of course I'll be back

phone in perfect condition, practically new, I was very pleased with the product

Delighted, good price, excellent conditions, good service, 100% recommended

The price was right and was treated real well with the service.

When i bought the phone i paid for what i thought was receiving was an original iphone but now a couple of months later i think i got ripped off i received a phone with a screen that was swapped not the original and the cameras were changed not original and now i am having issues with updatesto the phone

I am not satisfied with the I phone. It cost me 1000$ however it didn’t come in the original apple version packaging and the screen had no seal. Also charger is not apple. I think its a used phone. I am returning it! This is the first time I am complaining because Best Buy never disappointed me with past orders.

I was actually impressed with the condition and performance of this phone. I originally had an iPhone 14 Pro Max but returned it because of financial troubles. But this was a somewhat decent price, condition near new and performance matches the iPhone 14 Pro Max even though that has a Bionic Chip 16 unlike the iPhone 13 Pro Max having a Bionic Chip 15. I am happy with this purchase, but this is a bit higher priced then what you can find on Ebay for example. So recommended to do a bit of research before buying. I only bought this because I needed a reliable phone and had around $500 in gift card credit.

I just switched from Android to iPhone. The 14 Pro Max is awesome! It was easy to learn the Apple iOS system. I would recommend BestBuy sales rep to everyone. They were very helpful and knowledgeable. The best experience to date buying a new cell phone

This phone has reinvigorated my love for Technology. I can ramble all day about it’s Performance and Productivity but I’ll just say it’s worth every Penny. It’s definitely the perfect for someone who loves the enhancements in Technology.

I'm and android user and needed an iPhone for Lidar apps. This phone was well priced and still has 85% of battery capacity. It is in good shape with no obvious damage. I am pleased with the purchase.