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Your price for this item is $149.99

Customer rating

Rating 3.5 out of 5 stars with 99 reviews

66%would recommend to a friend.

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66%
would recommend to a friend
Page 1 Showing 1-20 of 99 reviews
  • Rating 3 out of 5 stars with 1 review

    The phone was in decent shape

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Because it was refurbished I didn’t expect a lot but it was better than it could have been. It would have been nice if the battery had been replaced, the one I got was ok but it may be luck of the draw what you get. Shipping has horrible, not best buy’s vault but they should put pressure on the vendor to change.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The phone is In good condition was just upset that website mentions that it comes with airpods but it doesn't come with them. That should be removed from the description of what it includes. The charger is not a apple charger.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Read all reviews !!!!

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Description said “refurbished” however out of the box ours had a bad battery. Seems after reading many reviews a large majority have the same battery issue we had. Apparently batteries are not replaced during the refurbishing and are not covered under the 1 year warranty even if bad out of the box. After several calls to the 3rd party warranty provider we ended up paying out of pocket to have our battery replaced so we could use the phone off the charger. Also the box was missing the ear buds it states it comes with and have yet to get an answer on them. (seems By the reviews others are missing their ear buds also) If I had to do this again I would buy a phone from a phone store and not one of the 3rd party suppliers Best Buy uses.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Okay but Not as expected

    |
    Posted .

    The phone I ordered was not as described. The phone was advertised as being in "excellent condition" and was supposed to have been "rigorously tested" and "certified to the highest standards"; however, the battery life has been disgraceful. A single battery charge lasts no longer than 8 hours of regular use, even despite my efforts to lower screen brightness and close out of apps not currently in use. The battery will also jump down drastically while simply watching a video clip or while speaking on the phone.

    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Horrible!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    This item was not what I expected as soon as I received it no headphones came with it the charger wasn’t even apple don’t know what brand it was in total I paid $156 not worth the price of this particular phone would be more like $80 from how much damage and worn out it has to it I received my refund for only 116 they discounted me $40 worth of restocking fee for a clearly product error that was there’s not happy at all !!

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    cosmetically looked great

    |
    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Refurbished iPhone 6s looked brand new. Cosmetically, it was great. Battery should have been replaced and I have now had that done on my own. Factoring in the cost of the battery, it was NOT as good a deal as I thought it would be.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    battery only 85% full capacity

    |
    Posted .

    Not bad but the battery is not at 100 percent full capacity so a new battery install prior to shipment would have been nice. Also it is difficult to power off. To just put in sleep mode it works good but to actually power off it is difficult to engage the option.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    My son will go blind

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    All he does is play clash of clans on it and the screen to me is very small because I have a 6S plus or 6+ whatever and I’m sorry I didn’t get him a bigger one but it was expensive the 6s was cheaper

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Works as expested!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Works as expested! Just tired of the memory ful, pleasel purchase more, already popping up before upgrades!! Annoying!!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    It is good

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This item is very good Item So far so good and still Iam using

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Horrible sale

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    I’ve purchased items and had to return it because the sales associate that sold me product sold me the wrong item 3 different times in Dover DE location. I’m honestly afraid to purchase anything else.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good so far

    |
    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Some bumps and scratches but it functions as it should battery is about 85 percent of what it is new

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Happy with a refurbished

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    My first 6s had come to its end and I needed an replacement but wasn’t ready for the latest models. I received my new phone curb side , smooth process . The new refurbished 6s , although it has less gigs than my old one , was in perfect condition it a single blemish I could detect. I’ll give this phone a year and then upgrade . Great service from Best Buy .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Phone won't stay on

    |
    Posted .
    Owned for 6 months when reviewed.

    I bought this phone in March and by June this phone would no longer hold a charge. Letting it charge for a couple hours would only give me about 10 minutes of phone time before the battery would drain all the way to zero and shut down on me. At this point my phone will not even turn on even if I have it plugged into the charger.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Awesome refurbished

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Everything is great except the charger that came with it isn’t as universal as it should be lol all in all everything is perfect

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Perfect

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The phone was at the right price and storage amount for what I needed. Couldn’t beat the price and it was in awesome condition.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Iphone

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Good phone my mom loved it . Yes I will buy more from here low price too

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best yet

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Awesome performance and condition for a preowned phone works like a brand new one

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Old phone but gold

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    the iphone 6s isn't able to really get any updates anymore, but it works fast as a phone and can still run most apps, the battery life is decent still too, but games will kill it fast.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    It's ok

    |
    Posted .

    Purchased this as a replacement phone for my son. However the description said comes with charger, phone, and ear buds. Ear buds were not in there. The battery life sucks on it. If your not going to include certain things don't say it comes with it.

    No, I would not recommend this to a friend