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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 3.7 out of 5 stars with 560 reviews

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Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are positive about the condition, price, ease of use, and camera quality of the pre-owned iPhone 7. Many appreciate its performance and find it easy to use, while some noted the smaller size as a benefit. However, customers are negative about the battery life and screen condition of the phone, with several mentioning scratches or other screen issues. Some also reported issues with the phone being locked despite being advertised as unlocked.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 560 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to purchase from best buy . With affordable price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Risks with Refurbished

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two refurbished phones. One has worked out well, but the other is dead. We were told that it needed a new battery four months after purchasing the phone. It was not worth buying a new battery for this phone, so we just had to accept that it was essentially a lemon. Buying a refurbished phone is a risk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iphone7

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great and I don't need the latest and happy to recycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great useful phone for my son to have. This is my third refurbish phone I buy in Best Buy and I can not complain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well like gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone gave it as a gift the person loved it went from an android to an upgrade Love it now they are hooked

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    IPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone was recived in excellent condition and was like a new phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality battery long life, face screen clear and camera very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the phone is good as mentioned in the description. The bestbuy is a good shop for better products for better competitive price compared other shops. We prefer to purchase electronic items always from bestbuy without researching in the online matket

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My iPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. No need for expensive new ones. My refurbished is fabulous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for what it is for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ought this iPhone 7 for my 8 year old as a WiFi device… Does just what it needs to do..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    great.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great condition with no flaws. have had for a few months and have had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone came very quick and is a really good item to have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was dirty when i got it, but it worked for my son.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 2 out of 5 stars

    Not as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally I don’t have problem with Bestbuy. So based on past experience I decided to go for pre owned. Product came with lot more scratches and with no original power cable. Description did not mention fake /duplicate power charger .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backup phone for the price, still using it.

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 2 out of 5 stars

    Phone not unlocked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent several hours per day trying to trouble shoot connecting the unlocked phone we purchased with our carrier only to eventually find out the unlocked phone was not unlocked at all. Had to return it. In store manager did his best to accommodate us with a new phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to order -Fast Delivery-Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to find and order this item online, it arrived with in the time frame it said it would. And works perfectly. Great buying experience, and the product just as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery dead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent body but some crashed and battery dead, need maintenance says iphone setting

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    Works great, bad charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical before buying, but worked just fine. Battery health was at 88%, minor scratches on the back, charger is not good, at least provide a USB based charger. I had an old charger so it was not a problem.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good except the refurbished phones die too quickly

    I would recommend this to a friend
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