Customer Ratings & Reviews

Phone works well. Good value. Charging cable only worked for a few weeks, but was easily replaced.

This is a great looking phone and it is a great size. It is perfect for anyone looking for a second or back up phone. It does not cost alot and it seems to be working great

This is a good refurbished phone. I was happy to see that it came is almost like new condition, and worked out of the box.

Its a fine phone fir a 14 year old with their first iphone. Decently fast, okay operating system.

Exactly as described still works perfectly! Would definitely recommend

Beautiful phone! I was a little concerned with the packaging that it came in. The box was smashed and the phone was lightly scratched. Also, it seems like the device wasn’t cleaned very well. There was tons of dust and debris in the phone speakers, charging port and silent switch. Other than that the phone is in perfect working condition. Very satisfied with my purchase!

The phone is a really good start out iPhone. I personally just switched to apple and I’m loving it the camera is 10 times better and it’s easy to use

I was nervous after reading other reviews but I've been more than happy with the phone. It seems like they either work or they don't when they're refurbished. This one worked as expected.

Brought an iPhone 7 at best buy, it was a reasonable price and the phone runs good no problems so far so I'm happy with the purchase.

Purchased an iPhone 7 for my 8 y/o and it has been an amazing phone. Great purchase

My daughter broke her iPhone. The cost to repair was more than a replacement so we got this. It works perfectly. No issues and no concerns. Very happy.

I bought this phone for my son he loves it and can do so much with it. He does his school work on it and video calls. Haven't had one problem with it

Got this for my dad for father’s day. He loves it. He recuses To use an android again like me lol. The phone was preowned but a mint shape. No complaints there

I bought this product for my niece and she absolutely loves it great price for an awesome product highly recommend

The phone couldn’t hold a charge and didn’t work out of the box. The charger was also broken. I had to bring the phone back to the store where first they thought it just needed a new battery then to find out it was completely broken. This was a big inconvenience & then we had to wait over a week to get another one.

Phone was great, no issues with it! Packaged perfectly, would never know it was used. No problems setting it up and has worked great since getting it

Purchased this refurbed iPhone as a Christmas gift, the item wasn’t open till after Christmas little did I know bestbuy has a 14 days return on it, gifted was open a few days before 14 days. The phone started showing touch issues as the touch function eventually was unusable and non responsive. Chatting with bestbuy after the 14 day and realized they cannot do anything about it as it was past their warranty period. Was told by the agent in chat that Apple has a 90 days coverage on it was given the Apple 800 number. I called Apple and the Apple agent said it doesn’t not have it because it was a refurbished phone. So that was a lie that’s on their chat transcript. Horrible experience little do I know that buying a refurbished phone from bestbuy is like buying it off the streets. I’m left with half a phone and felt like I got cheated out of my money. Bestbuy should be ashamed of themselves.

Bought the phone for a family member that needed an iPhone and it was the perfect fix. Works perfect and performs great!

I needed an unlocked iPhone to use with my new drone. I found this iPhone at Best Buy at a competitive price and in great shape.

Best price for this iPhone! Exactly what I wanted. Buying was easy. No issues with delivery-actually arrived earlier than expected.