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Your price for this item is $219.99

Customer rating

Rating 3.8 out of 5 stars with 856 reviews

74%would recommend to a friend.

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74%
would recommend to a friend
Page 3 Showing 41-60 of 856 reviews
  • Rating 4 out of 5 stars with 1 review

    Exellente condition

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Loved the color and everything works as it should. Happy with purchase

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    I was skeptical and then...

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The phone was actually in excellent shape as described. It doesn’t come in the original box nor the original charger, but the phone itself looks brand new.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good for the price!

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    good for a replacement when you are under contract

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Not a fair quality product

    |
    Posted .

    Purchased this device for my 11 y/o son. On paper it met all the criteria for a match. Price, storage, condition/newness etc. However the process was flawed from beginning. I will explain thoroughly to the prospective shopper as a fair warning as I know for a fact (as I will explain) that nothing will be done about it. To begin I ordered this phone early friday morning, opted out of same day delivery as I had things to do went for next day delivery. Tracking information show package was enroute for a delivery saturday morning. Saturday afternoon package so I the status online and tracking information show unavailable also order status says unavailable. Will try to reship Item within 30 days. I went back and forth with customer service about the delay on an "in stock" or readily available item. They also couldn't issue a refund as well? They also couldn't tell me what changed or how long I would have to wait. Ultimately my intention with this purchase was fair quality and convenience of purchase. A week and a half later I receive the phone. Convenience of purchase not met. Day one with the phone it looks great structurally. We go inside to setup finger print security. Myself obviously has the parent I go first, get that done. then I add my child's print. The next day I ask did he add multiple prints. He's says no. I say add more. Suddenly the security featured is greyed out in the settings list. Cant do anything with security beyond what we set up the first day. Thats odd to me and I say don't worry about it we'll figure it out later. Fast forward two weeks. Now the phone is not capable of receiving cellular service. I've had the sim card changed. The phone says no service. The phone is trash. Fair quality product condition NOT MET! You spend nearly $500 for something do not expect it to completely unserviceable within 30 days of having it. The return period was over 7 days after I received the phone. So I cannot get a refund. The phone is out of warranty do so to fix the home button touch pad needs to be replaced its $300+ and the phone is potentially blacklisted therefore it is not locked and cannot work on any network. I have purchased refurbished Apple devices for my children many times over the years without any technical issues. The issue is that I never ordered from Bestbuy. N1wireless is the best place to buy quality refurbished Apple products.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    excellent refurbished product

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I needed a iPhone for a work project. I just needed to be able to use the ios software to program a few products and and iphone was the best option. This is an offline iPhone but does very connecting the wi-fi.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Not working properly

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Sorry to say the battery is shot that came in it. Also neither the techs at apple and Verizon can not figure out why cellular data and the messaging app doesn't work. Don't know what to do with it. If we mail it back it'll be 2 months without a phone at all. We feel best buy should stand behind the products and replace it. We don't have another$300 to buy another

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Super happy!!

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I fell in love with this iPhone 7 instantly! Was in great condition when arrived. I popped my SIM card in and set up my Apple account and everything worked instantly without any issues. Phone is sharp and clean. Very happy! Thank you!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great pre owned iPhone (unlocked)

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Good buy for a pre owned iphone!!! Works great with any carrier. Also easy to set up if you are transferring from another iPhone.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Phone was dirty when recieved

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    I got a pre-owned iPhone and it came dirt like actually dirt on it, easy to wipe down but concerning that it didn’t get done before being sold. Also it’s getting really hot while being plugged in. The also said that if I wanted to pick it up it would be end of April so I opted to have it shipped to me which was $25 and it turns out the shipped it from the store that like less then 5 miles away so why could I have picked it up sooner? They have curb side pick up....

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Disappointed

    |
    Posted .

    The whole experience with getting this phone at Best Buy was disappointing. Please note no APPLE charger is provided with the purchase. Also the box I got was beaten and I was forced to buy an open phone case with the device at no discount. 10/10 would not buy at Best Buy again. But the phone itself is a 6/10.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great phone!

    |
    Posted .
    Owned for 6 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is the second iPhone that I have purchased from Best Buy! Bought this iPhone as a gift and was extremely impressed with it! It was in very good condition. No problems so far since buying it and she loves it tremendously!!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    seems to be refurbished with low quality parts

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    the screen got strange colors and a yellowish tone .... battery is very very bad couldnt even hold a day of not use at all... the nfc tag for cashless payment didnt work either

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good for Used

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Purchased phone for son. Had minor cosmetic flaws but otherwise has been working. He has been using it for 10 days now, today it froze and locked up on him. It was hot and would not power off. Eventually it rebooted and started working again.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great for kids

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    It has scarches but was unlocked And it good for used phone

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This phone is good although it is a pre- owned phone.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Very disappointed

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Wanted a backup phone as repairing and replacing an iphone hasn’t been easy with the stay at home orders (since Apple stores are shut). Decided that a pre-owned “Certified“ one from Best Buy would be the right way to go. Even at the premium price over local sellers and eBay. I assumed I would be getting a superior product after reading the web site. Long story short. After opening it I immediately noticed some discoloration around the camera and flash which I assumed was from the fact there had been a case on it for a long time. No prob. Good there was a case. Bad for discoloration. Charged it up. Inserted SIM. Check settings. Battery health at 80% Nope. Didn’t even last that long. Speakers would cut out when using on speakerphone. So tried playing music and watching videos. Same issue. Saving grace was that it had been a short time so was able to return it. Maybe my bad luck but in the end buyer beware.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good phone overall

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    My only displeasure about the 7 is that it runs hot. It’s otherwise a fine phone.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Runs out of battery fast

    |
    Posted .

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    I got this item as a gift for my mother for mothers day. The condition of the phone looks great. However, in just a few hours the battery died and it runs out really fast. My mother does not use the phone constantly, she does not browse the internet. It wasn't being used but yet ran out of battery

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Product is defective

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    Apple - Pre-Owned iPhone 7 with 256GB Memory Cell Phone (Unlocked) - Rose Gold purchased on May 13. Arrived on Monday. Product arrived ahead of schedule which was appreciated. However, when attempted to install our information the phone became extremely hot. It took a day to download our information. After a day, we waited and the phone cool down, but after one hour of usage it became extremely hot again. Verified battery capacity and it was maxed out at 80%. Completely disappointed and dissatisfied. Want to return product. Attempts to do so has failed. 1. Called Best Buy and waited for 40 minutes the first time. 2. Second time, called Best Buy and after waiting 10 minutes got a hold of someone was placed on hold for 36 minutes to find paperwork to return cellphone. 3. Called CCR third party to return or speak to someone. Waited 50 minutes. Please, HELP!

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Basic smartphone

    |
    Posted .

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I'm an android user, but needed an ios product to operate a system. Noted phone getting quite warm during charging. Standby charge is worse than my old I4 that this replaced. Also, hate that you have to have wireless earbuds for private listening.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend