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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 1384 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers value the good condition and affordable price of the pre-owned iPhone 8 64GB, frequently praising its ease of use and camera quality. While many appreciate its performance and size, some buyers noted that the battery life could be improved and that minor cosmetic imperfections were sometimes present. Overall, the unlocked nature of the phone is also a plus for many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,384 reviews
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third time purchasing a preowned phone and I’m very disappointed. The screen was not cleaned and you can tell that the previous owner had a case on the phone since the lines from the case were visible. Phone has several dents and scratches. Phone was shipped in a poly bag so the box was dented upon arrival.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cell phone turn off suddenly and appear lines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the cell phone is not good, I’m so sad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase that i ever made. It came with a 100% of batery

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth buying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has dirt in the bottom holes and is not even in good condition

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy sold a damage phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pre-owned iPhone 8 was for a gift, and when turned on the first time, have a problem with the screen, showing BB does not check the functionality of the phone before offering them to clients. and of course, the guarantee expires real soon.....28 days

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 8

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t Anticipating the small size my son wanted an iPhone from the phone that he had originally but the iPhone came in much smaller. If I would have known I would not have spent the money! But that was my fault ,but the phone works well and it was in good shape for pre owned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered with damaged battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered with damaged battery. Battery life significantly degraded life

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Condition Preowned iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an unlocked preowned iPhone 8 because my prior cell finally died. I did checkout other outlets like Amazon, Back Market, Walmart & Target. Best Buy had the best value AND the ability for me to pickup the same day. The phone was ready for me and it took less than 3 minutes to be on my way. The phone is in decent condition visually. The back has zero scratches or dings. There is a small scratch in the center of the front screen but barely noticeable especially with a screen protector. It disappears when the screen is on. Everything appears to work as it should. Camera and video are perfect. It charges well with port as well as wirelessly. The speakers sound good and no issues with calls: I can hear them and they can hear me. The only complaint I would have is the battery health is at 89%. Still not terrible. I had no problems setting the phone up. I picked a new carrier at this time too and had no issues setting that up either. It is a GSM and CDMA phone so I can pretty much take it to any carrier. I ended up purchasing another a week later and that one is in even better condition. Virtually no scratches anywhere and 100% battery health. I would continue to buy preowned phones I’m the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works well no problems this far , came as descripted , i had it for about two months or so , good buy honestly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pristine Condition and Lightning-Fast Performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an iPhone Open Box, and I must say, it was a fantastic decision! The device arrived in pristine condition, and it looked brand new. I was initially a bit hesitant about buying an open box item, but I’m delighted with the quality. The packaging was excellent, providing ample protection to the iPhone. It came with all the necessary accessories, including the charging cable, adapter, and earphones. I appreciated the attention to detail, as it made the unboxing experience even more enjoyable. Now, let’s talk about the performance. The iPhone is lightning fast! The A-series chip inside ensures smooth multitasking and responsiveness, making every task a breeze. Whether it’s gaming, browsing the web, or running demanding apps, this device handles it all effortlessly. The display is stunning, with vibrant colors and sharp details. Watching videos and viewing photos on this iPhone is a delight to the eyes. The camera quality is outstanding too, capturing moments with impressive clarity and rich colors. One thing I particularly liked about buying an open box iPhone was the cost savings. I got a great deal without compromising on quality or functionality. It’s an excellent option for those looking to save some money while still enjoying a top-notch device. Now, let’s touch upon the delivery process. The speed of delivery was exceptional. I placed the order, and within a couple of days, the iPhone arrived at my doorstep. The packaging ensured its safety during transit, and it was delivered in perfect condition. Overall, my experience with the iPhone Open Box and the speedy delivery was fantastic. The device itself is a powerhouse, offering top-tier performance and a stunning display. If you’re considering buying an open box iPhone, I highly recommend it, especially if you can find a reputable seller. It’s a great way to save money without compromising on quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone over all sometimes having a over sized cell Phone can be tiresome this one however is a good fit not to big not to small has a good touch screen exPerience connects easily to WiFi and other things video quality is nice volume is good camera quality is as good as any iPhone on the market only small down side to this Phone is the same as any other iPhone battery life isn't the best but it will still get thru the day dePending on the usage of the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is better than the old phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew this phone wouldn’t be new. The battery is at about 82% which means it is already well used. I don’t think that battery is going to survive two extra years. The old phone, iPhone 6, that I just replaced, has less scratches than the new one, which I just bought. Well, they say you get what you pay for. The only question why did I, a guy, buy a rose gold phone?(smiley)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy/ the Best Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price and good product! I didn’t want to waste money on a new phone so I decided to get a pre owned phone and I love it. It’s been almost a year and it’s going strong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You wouldn’t know that it’s a refurbished phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone would no longer charge but my wife wasn’t ready to look for a new phone service for the family. This left me with few options, I was talking to a AT&T customer representative and he suggested going to Best Buy and getting a refurbished phone. The phone looks brand new and functions perfectly. I would do this again in a heartbeat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Couple scratches, nothing major though

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple scratches that I wasn’t expecting but other than that great. Phone gets al little hot after a few hours of constant use. A lot less memory than I realized.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great preowned phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for this iPhone 8. For a preowned phone this was in very good condition. Only negative is the battery life. Won’t charge to 100 percent. Usually only 80 percent. Still a great phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my mother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my mother good phone works good one minor issue after I had her data transferred from the old phone and took it home we found out there was a passcode from the previous owner still in it and the phone locked. Took it back to Bestbuy and they wiped it and put her data back in the phone has worked fine since and have had no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It looks and operates like new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just like new, with the exception that the Battery Health Meter is only at 88% instead of 100%. I expected that a refurbished phone would have a new battery. The one year warranty is nice though. I could only get a 90 day warranty for a battery replacement or a phone exchange for a new phone. I plan to discuss the battery issue with someone at the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works as expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product needed in a jam, did not keep because it was a temporary solution before new phone purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 8 refurbished

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone refurbished for personal use and backup to my iPhone X work phone. Had it for about 2 years and it’s still working pretty good only issue is the battery life. Phone dies pretty quickly (within 1-3) hours depending on what apps I’m on

    I would recommend this to a friend
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