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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.1 out of 5 stars with 711 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the condition, camera quality, ease of use, and screen size of the pre-owned iPhone 8 Plus. Many appreciate the phone's performance and the value for its price. However, customers are negative about the battery life of the phones received, with some also mentioning issues with scratches and packaging. The storage capacity also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 711 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Refurb IPhone purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased refurbished IPhone 8. Phone works fine. Charging code lasted about a week. Bought for $18.99 plus tax what turned out to be a cheap vinyl screen protector which still has bubbles in it & is all ready peeling off. they charged me $8.71 to put it on. Disappointing as I have had no problems with Best Buy purchases before.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good pre owned phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition phone just like a new one Came just as if I bought a new one also no scratches

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Iphone 8 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but battery drains fast but other then that the condition of the phone is like brand new

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love certified pre-owned.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great option for needing to replace an iPhone quickly. My son was going to Costa Rica, and his phone died. This helped us stay in contact.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is great. It is loud enough, and the storage capacity was worth the price. I bought it for my dad, and he likes it. He is more of an android person and new to iOS, but he is handling it like a pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy, I thought at first that I might run into some trouble with a used phone but it works well just a few scratches as mentioned in the description but nothing to bad. I've had it for a month now and am still happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Review For Iphone 8 plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Iphone 8 plus is good The only thing ia around the camera has a lil dent,the button on a silent has dent,and the bottom by the speaker has a lil dark dot wasnt aure if its a dent.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery is a disappointment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter to replace a used iPhone 6 that had a battery that was dying. When we got this one the battery would only charge to 80%, but that was much better than the old one at the time. Now after a year, this phone is saying the battery needs to be replaced. Other than that disappointment, it's an iPhone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Screen quality

    Rated 3 out of 5 stars

    it okey Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give 3 stars for this phone because of .1 the battery don't last longer 2 . I receive this Phone with screen scratch for the amount I pay $400+ it, not worthed. The other is the battery don't last longer lasts only for 2 hours and it takes to long to charge. will I'm waiting for new iPhone 12 to come and buy a new one I recommend if you lost your iPhone and for a good Price but the catch has used a product that old , The best way is to Buy a New one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Works great, I’ve had it for months now and have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for general call usage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great, letting us know that the iPhone 8 will not be able to update to higher iOS. Just needed a phone for general entertainment use and can take calls.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I phone 8 plus awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like new no problems would definitely purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the money. I replaced a similar phone that had seen its day. I would highly recommend it to my friends.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Refurbished only means data has been wiped.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was advertised as refurbished, but the speaker holes were gunked up from the last person and there were HUGE scratches on the phone. It’s almost like the only thing they did when receiving the device was wipe the memory. I’ll definitely not buy another used phone from Best Buy and wouldn’t recommend anyone else to do so. It’s also worth mentioning that the battery health was below 75 and the phone doesn’t keep a charge but for a few hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and was for a gift to a friend. He really appreciated it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Mrs jones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in good condition, daughter loves it would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome IPhone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is in a class of its own I love the ease of operation and all the features it has to offer. I consider it to be my mini laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Adolfos review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great a couple of dents on it but other than that it works great

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item was 90% what was display and recommend on best buy .

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Used Iphone 8 plus

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone was in good condition. It was almost new. Bestowed

    I would recommend this to a friend