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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4 out of 5 stars with 360 reviews

Rating Filter

78%
would recommend
to a friend
Page 1 Showing 1-20 of 360 reviews
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Ashley’s Best Buy Upgrade

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I love it!!!!! I had the iPhone 7 Plus and was just shopping for a TV when I come across this iPhone 8 Plus and thought wow what a great deal and loved the iPhone 7 Plus I had but thought hey why not upgrade a lil for a deal like this and I did and am certainly glad I did just this upgrade made a world of difference on a very positive way it had more added features I did not realize going up One would mean buy it meant a lot do I’m loving this phone and I got a great deal plus I sold my iPhone 7 Plus I had for $160 cash so I made out real great th as no you Best Buy cause it certainly was a Best Buy a long with my 65 in insignia Fire edition television I’m a happy Camper!!!! LOL

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great beginner iphone

    |
    Posted .

    Got this for my dad switching from android. It’s simpler for him & he really likes it. The ios is less complicated & runs for fluid. Great purchase for me

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    iPhone 8+

    |
    Posted .
    Owned for 3 months when reviewed.

    One of the best phone I had very clean and smart for everyone to use

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Cheap Cable

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This product came with a very cheap charging cable. After 2 weeks of use the charger broke. Would not recommend to a friend unless I hate them.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Battery Life
    1 out of 5
     
     
     
     
     
    Camera
    1 out of 5
     
     
     
     
     
    Display Quality
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Don’t buy PRE-OWNED phone in Best Buy

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Don’t buy PRE-OWNED phone in Best Buy, I placed order to buy iPhone 8plus pre owned and it came with a third party charger and adapter from a third party seller. And the device battery max capacity is at 86%. This is totally worst experience. I’m going to return this device immediately and I never buy again from Best Buy.

    Features

    Battery Life
    1 out of 5
     
     
     
     
     
    Camera
    1 out of 5
     
     
     
     
     
    Display Quality
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    1 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Mrs

    |
    Posted .
    Owned for 8 months when reviewed.

    The phone has been having problems since we got it.

    Features

    Battery Life
    2 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Good

    |
    Posted .
    Owned for 1 month when reviewed.

    Good Excellent Fantastic Cool Dope Lit Fire Outsatnding

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    On / off / Power button does not work

    |
    Posted .
    Owned for 1 week when reviewed.

    The power button does not work , cant turn on and off as i would like & when ever i want, i will deff. have to return it, which sucks because i waited around 2 weeks for it to be delivered. Dissappointed. 0 out of 10. 2 thumbs down on this purchase.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    In the year of 11, still a worthy option

    |
    Posted .
    Owned for 1 month when reviewed.

    I bought my 8 Plus used from a 3rd party through Best Buy.com, arrived quickly and in good condition overall. Light scratches on the front, but rear glass and anodized aluminum in pristine condition. A pleasant surprise was the included Mint Mobile SIM with three free months of service. Unfortunately it did not come with 1st party accessories, only a new 3rd party charger and cable. In use, this iPhone 8 Plus 256 has been a fantastic upgrade from my 6S Plus 128. I’m especially impressed by the TruTone color reproduction and “stereo” speaker output. Performance with iOS 13 is crisp and snappy, breathing new life into old applications. The improvement brought with the increased RAM and A11 Bionic is palpable when running resource intensive applications. You can tell there’s iPhone X pedigree inside. And while the major improvements introduced recently in the 11 series are nothing to scoff at, neither is the 8 Plus for those who prefer Touch ID and the 7/8 form factor.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great phone

    |
    Posted .
    Owned for 1 week when reviewed.

    There’s tiny scratch but works great and the battery was very low but I got replaced it but the phone looks very good in the back and cameras

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    The loud shutter sound wont turn off!

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Everything seems great on my “new” iphone 8 plus except... its from Japan where there are laws that prevent your from turning off the camera shutter sound EVEN when you switch the side mute button. Its kind of annoying because its so loud every time I take a picture and my previous iphone 6s didnt have this issue since its from this country. I really wish that when my phones on silent the camera sound would be also. Im trying to somehow exchange this while I still can, for an American phone but best buy isnt being too helpful assuring me that when my “new” phone is sent it will be American or not. I dont want to return my phone just to get the same exact phone sent back to me.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good Deal for a 4yr top of the line phone

    |
    Posted .

    Pretty good phone, no blemishes. It would be more informative if the battery life was published. Mine was at 75% life, not to bad for a refurbished phone.

    Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    New phone who dis?!

    |
    Posted .
    Owned for 1 week when reviewed.

    Great buy! Unlocked so you don’t have to deal with a new plan scam!

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    As good as new one.

    |
    Posted .
    Owned for 1.5 years when reviewed.

    I have been using my phone for a while. First attempted mailing was sent to me with a wrong phone. Then they resent me a correct phone. Everything looks good as new. But currently the screen seems response slower than before. Other than that , everything is look.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great product

    |
    Posted .

    I took the phone a week to come in but other than that it works well

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Display Quality
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good refurbished phone

    |
    Posted .
    Owned for 1 month when reviewed.

    Had a few minor scratches on the screen. Wish it had a nicer box.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Camera
    4 out of 5
     
     
     
     
     
    Display Quality
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    phone does everything I need

    |
    Posted .

    I suspected that buying a used item like a cell phone it would probably need a new battery and seeing it has a max of 85% confirms my suspicion. Since I expected that I can't complain about it. Overall the phone works perfect. My need was for a bluetooth phone that would work with my hearing aids when answering the phone and this phone satisfies that need.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Pre-Owned iPhone 8 Plus

    |
    Posted .
    Owned for 1 month when reviewed.

    First time buying a pre-own iPhone and was not sure if it will work out. It turned out to work great. Hubby wants the home button and not willing to move to face recognition newer iPhones. This is working out very well for him.

    Features

    Battery Life
    4 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Like new.

    |
    Posted .
    Owned for 1 week when reviewed.

    iPhone came in different packing than original and no headphones were included. Otherwise, the phone was perfect. I setup my AppleID and everything worked within an hour. One caveat, this is my third unlocked phone from Best Buy. A while back, I ordered a phone for my wife and had to return the phone because it was in really bad shape. However, Best Buy honored their 14 day return and I exchanged the phone with no issue. The second phone was in perfect shape. I was so pleased that I ordered this one.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Better than I expected!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I was so anxious spending nearly $500 on a used, pretty much outdated, iPhone 8. I was also anxious that it would end up being a janky, scratched up phone. But when I got it in the mail, it looked brand spankin’ new! The volume is much louder than the iPhone 6 I had (and unfortunately shattered). That’s probably my favorite feature of this phone is the loudness. I can’t bring myself to spend more than $400-$500 on a phone, so my only option was to buy used. (Or a new XR but the reviews were better on this one.) I’m super happy with it. And I’m holding on tight so I don’t end up shattering this one, too, and wasting hundreds of dollars, since there is not warranty on this phone (sad face).

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend