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Customer Ratings & Reviews

Your price for this item is $359.99

Customer reviews

Rating 3.8 out of 5 stars with 85 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers frequently mention the excellent condition of the pre-owned iPhone XS Max 256GB, as well as its attractive price point. Positive feedback also highlights the phone's ease of use. However, some customers reported concerns about battery life and the presence of scratches or issues with speaker quality on their devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 85 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Its a NO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box is not in a original. The cords charger are not the original. The battery drains really fast. Very disappointed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Huge disappointment!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one because it was defective out of the box and was charged $45 restocking fee for a DEFECTIVE phone. Then I ordered a replacement and it died in 3 months! I'm very disappointed in BB and I definitely don't recommend buying a used product from them!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly goog!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this pre-owned iPhone XS MAX and it's great so far! In excellent shape. Goes head to head with my iPhne 13! Battery good so far. Happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality refurbished item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality item good price. No problems so far reliable refurbished items. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as described. Very pleased. Item was in great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were hesitant to purchase a used iPhone, but we are so glad that we did! It works great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new device and a reduced price. I loved it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new device and a reduced price. A new device and a reduced price. I loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best most elegant iPhone ever i dont care what anybody says

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good phone jm happy with it I think the batter could last longer

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    i say you stop overthinking and just buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this phone and they shipped it to me. it didn’t have any cracks, scratches, or nothing. i would definitely recommend , it just doesn’t come in the correct box but other than that , it’s been so good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone update

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for my iPhone 7. Great to have more space too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like New IPhone Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very much like new so far and looks great. So far I’ve had no problems w the functionality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    FEDUP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery had an85% health rate BUT KEPT DYING MID DAY SMMFH

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone xs max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for your money. Large 6.5 " screen. Would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my parents as an upgrade and they love it!

    I would recommend this to a friend
  • Cons mentioned:
    Speaker quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is inferior. It's nothing like my original XS Max.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just comes in a different box other then that everything is in great condition

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dirty camera and speaker , battery in 80% no good condition

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    loce this iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good when i rcvd the unit… now my question how will it perform in the long run… so far this iphone xs max itsphysical aspects are good! with 85% battery life

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible make sure, if you buy a refurbished cell phone that it has a warranty on it otherwise Apple can help you best why I won’t help you.

    No, I would not recommend this to a friend
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