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Customer Ratings & Reviews

Your price for this item is $359.99

Customer reviews

Rating 3.8 out of 5 stars with 85 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers frequently mention the excellent condition of the pre-owned iPhone XS Max 256GB, as well as its attractive price point. Positive feedback also highlights the phone's ease of use. However, some customers reported concerns about battery life and the presence of scratches or issues with speaker quality on their devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-85 of 85 reviews
  • Rated 5 out of 5 stars

    Not what this means.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is this used iPhone is remarkably great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Pre owned XS MAX

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the purchase of this phone everything was as described. This was a smart buy and the price was well worth it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst packaging and delivering! Waste of money! You’d expect to get something worth what your paying for!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a stolen and blacklisted iPhone. I can't use it...it was very embarrassing because I gave it to my wife as a Christmas gift and our phone company tried to disconnect our lines. How did i receive a stolen phone from best buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speaker quality

    Rated 2 out of 5 stars

    Bad speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great using it for everything other than an actual phone. The speaker at the top for your ear barely works. I have to put it on speaker phone to hear most calls.

    No, I would not recommend this to a friend
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