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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 60 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers are positive about the AirPods Pro sound quality, with users noting the solid case. However, some customers have experienced connectivity issues. Some users have reported issues with one of the AirPods not functioning properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 60 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good just one AirPod doesn’t really work but the quality is great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    The airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their good but the battery life isn’t the greatest, they die kinda fast and you can’t track them through the find my. So if you lose them you can’t track them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods ever the music quality and the fact that you could have noise cancellation too is amazing feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, AirPods really are useful especially if you like to exercise or just need a distraction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods arrived and were in excellent condition and worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I expected a little more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but the battery runs out quickly, I like it but not that much

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod Tresor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect and I'm super comfortable. The sound, the preservation of noises, as well as listening and captivity are extremely exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality of these AirPods and how comfortable they are

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear poetry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits any ear! The sound is crystal clear ! I would buy it here ! Anytime of the year !

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Sound quality

    Rated 5 out of 5 stars

    Great AirPods!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Air pods the sound is amazing! The case is very solid & charges up fast.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 2 out of 5 stars

    1st gen airpod pro review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left ear had a perpetual sound. Battery died quickly, and the product couldn’t completely connect to my iPhone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fit earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the earphones fit and perform but the battery life is not what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Crystal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love them they work awesome and fit great in my ears/ i definitely will be buying from you guys again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods pro review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate these airpods 8/10. Overall they perform well. The only problem I have is the transparency mode isnt very transperant, especially compaired to the newer models.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Definitely worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPods work flawlessly!!! I’m so glad I gave them a try. They charge fast and since I normally is one at a time they last well over 24hrs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and comfortable. Comes with all the features you could ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    They work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as described. They charge wirelessly on a charge pad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase great sound, works as expected! Noise cancellation works great too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice and good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Great sound and quality. Would recommend for the price and quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and timely delivery would recommend to everyone

    I would recommend this to a friend
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