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Customer Ratings & Reviews

Your price for this item is $319.00
The comparable value price is $629.99

Customer reviews

Rating 4 out of 5 stars with 77 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 77 reviews
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is perfect but this phone has been working just fine for my daughter. The battery is pretty good and it came with a screen protector and a charging cable which was a plus, appearance wise it had very mine small scratches but that’s nothing compared to what she did to her last phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect, looks brand new, and comes with all accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my new iphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived so fast, and the cell phone arrived in the best conditions!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong items sent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two phones, one midnight blue the other purple. Received two light blue phones. Unresponsive help to get the correct items.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Customer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone iscworking perfectly as i expected it to function and i am comfortable using it. It's light in weight, picture quality is good, screen quality is good as well, memory is enough to capture moments of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The color, screen and features are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    its like brand new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality pictures and the battery life is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished excellent iPhone 14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 that we purchased is working fine. It was not in the excellent condition as I expected as there were indents/scratches on the sides which were probably done when a case was removed. We could not transfer the data directly from my wife's old iPhone directly to this one but was able to get most everything from the cloud. Overall a good purchase but the description was a little off.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition, battery 90%, no scratches and looks like new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it exactly as described the perfect color no scratches good shape a must buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurb iPhone 14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks like new on the outside. I had a shop check the battery and they said it's good for only about 6 more months (having lost about 15% of its capacity). I didn't expect a miracle unit, but "refurbishing" probably should include battery replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Refurbished phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works just fine, great condition. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice refurbished phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and works well (much faster than my old 8). Cute color too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iPhone Overall Despite Camera Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am satisfied with this iPhone. It is fast, easy to use, and has a very nice display. The phone runs smoothly, and the battery life is good for everyday use. The only downside is that the camera has a few minor issues and doesn’t always perform as expected, especially in certain lighting conditions. However, it still takes decent photos for daily use. Despite this, the iPhone is a solid device, and I would still recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good but unfortunately I can’t take it because I bought for gift it’s canceled that’s why I return hopefully next time I bought again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Refurbished Purchase - Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my second time purchasing a refurbished phone from Best Buy, and both experiences have been very positive. In this case, the phone arrived with the battery health at 80%, but the battery life has still been surprisingly good. The screen looks like new, and overall the device works perfectly. I'm satisfied with the purchase and would definitely consider buying refurbished from Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Apple a day keeps the Doctor away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a handsome looking phone. It's got all the features that make this purchase an investment. To be honest, for me it was too much phone. I needed something simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iohone 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice introduction phone for my 11 year old. The only problem a minor nic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Dad. Battery % was 80%, but ater 1 month, it quickly went to 76%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like the phone and camera. - the upgrades messed with my internet access:(

    I would recommend this to a friend
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