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Customer Ratings & Reviews

Your price for this item is $286.38
The comparable value price is $391.99

Customer reviews

Rating 3.9 out of 5 stars with 90 reviews

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Rating by feature

  • Display Quality

    Rating 4.1 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 90 reviews
  • Rated 5 out of 5 stars

    Amazed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing purchase phone in great condition couldn’t ask for more!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, like new, love it recomen 100% get your now

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy this product or from the seller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When going to get the phone activated the camera did not work at all and Best Buy would not only take the return they wouldn’t ship it back to the seller. The seller is almost impossible to reach and they finally emailed me back and when i asked a question they still haven’t responded back. And after complaining to Best Buy customer service i finally got a phone number for Wireless Source but they won’t answer the phone. Terrible customer service and product from both Best Buy and Wireless Source. Extremely disappointed in this product and the service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good used iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great and I saved some money buying refurbished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition and works perfectly well, great for the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in great condition. The whole process was great, received my order quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great produce, good quality and good price. Great price for the produce received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent good i recomment thais i like it. good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished I Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful blue phone, like new, works great. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not too happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked amazing and everything looked good when I opened it but then when I saw that the phone battery was low I plugged it in and it said it had liquid detection. Pretty disappointed since everything else worked great. Sometimes it will give me that message and sometimes it won’t.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m rating this fairly because the phone looks good after being refurbished, but there were too many scratches on the exterior. I knew I was purchasing a refurbished phone, but I wasn’t expecting so many scratches on the body. Aside from that, the phone is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and quantity, will recommend this product to anyone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple-Refurbished iPhone 14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone works perfectly well. Picture clarity is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refurbished phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and works well (much faster than my old 8). Cute color too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goat sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones looks great and has been working perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great! No scratches, absolutely perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter enjoyed ths iphone 14 ,I'm happy i got it for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished I phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like new, exelent product, just as described on the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend trying the refurbished phones they work very well. I’m very happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of the Return Window

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware of the return window, it may be shorter than you think. After less than 30 days of use, I began experiencing issues with the phone's display. I reached out to the marketplace seller for a return and I was informed that the return window had already passed. After that, I contacted Best Buy and apparently they aren't responsible for their sellers, because they couldn't help me either. I'll have to look into a charge back with my bank. What a pain. Battery life was also in the 80% upon purchase which isn't great.

    No, I would not recommend this to a friend
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