Customer Ratings & Reviews

Nothing is perfect but this phone has been working just fine for my daughter. The battery is pretty good and it came with a screen protector and a charging cable which was a plus, appearance wise it had very mine small scratches but that’s nothing compared to what she did to her last phone.

It's perfect, looks brand new, and comes with all accessories.

It arrived so fast, and the cell phone arrived in the best conditions!

I ordered two phones, one midnight blue the other purple. Received two light blue phones. Unresponsive help to get the correct items.

This phone iscworking perfectly as i expected it to function and i am comfortable using it. It's light in weight, picture quality is good, screen quality is good as well, memory is enough to capture moments of time.

Love it. The color, screen and features are perfect

great quality pictures and the battery life is awesome

The iPhone 14 that we purchased is working fine. It was not in the excellent condition as I expected as there were indents/scratches on the sides which were probably done when a case was removed. We could not transfer the data directly from my wife's old iPhone directly to this one but was able to get most everything from the cloud. Overall a good purchase but the description was a little off.

Good condition, battery 90%, no scratches and looks like new.

Love it exactly as described the perfect color no scratches good shape a must buy

Phone works just fine, great condition. Happy with my purchase.

Good size and works well (much faster than my old 8). Cute color too!

This is actually my second time purchasing a refurbished phone from Best Buy, and both experiences have been very positive. In this case, the phone arrived with the battery health at 80%, but the battery life has still been surprisingly good. The screen looks like new, and overall the device works perfectly. I'm satisfied with the purchase and would definitely consider buying refurbished from Best Buy again.

It's a handsome looking phone. It's got all the features that make this purchase an investment. To be honest, for me it was too much phone. I needed something simple.

Nice phone. few scratches but works good. battery life 80%.

Excellent phone, about 3 invisible scratches and I highly recommend this seller!

When going to get the phone activated the camera did not work at all and Best Buy would not only take the return they wouldn’t ship it back to the seller. The seller is almost impossible to reach and they finally emailed me back and when i asked a question they still haven’t responded back. And after complaining to Best Buy customer service i finally got a phone number for Wireless Source but they won’t answer the phone. Terrible customer service and product from both Best Buy and Wireless Source. Extremely disappointed in this product and the service.

Had a small chip on the side, but for the most part was an excellent condition I bought it for my son‘s birthday and he couldn’t even tell the difference between a new and used one so definitely a good product

Good purchase. I recommend this item for anyone interested

Beautiful blue phone, like new, works great. Very happy with my purchase.