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Customer Ratings & Reviews

Apple - Refurbished iPad mini - 16GB - White/Silver-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 75 reviews

81%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 61 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 75 Reviews
  • Rating: 1 out of 5 stars

    VERY SAD

    Posted
    LauraMX

    I ordered this because I thought it would be great for my baby's therapy classes (they have apps for kids that help her learn) and for me to use Hulu/Netflix etc. I got the package in about a week on standard shipping. Time was good. It came in a basic box. Elevated on cardboard and a thin tight sheet of bubble wrap around it. It looked pretty well wrapped except for the rest of the box being empty. Anyways, so the first thing I notice is that it was not cleaned and full of fingerprints (I hadn't touched the screen at all yet). I turned it on and immediately THE WHOLE LEFT SIDE OF THE SCREEN WAS GRAY AND THEN TURNED BLACK. PIXELS DEAD. Totally ruined my night. I found out I could exchange it for another Ipad at the store and they would price match. I will get it replaced today but I am unhappy with my experience. IF YOU WANT AN IPAD, DO NOT ORDER IT ONLINE. PRINT OUT THE DEAL YOU FOUND ONLINE AND GET A PRICE MATCH AT THE STORE SO THE STORE CAN GIVE YOU THE DEAL. GOOD LUCK!!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Hoped for great condition iPad and it was

    Posted
    Bobtheipaduser
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Mini1 is really a great tablet compared to others. It is far superior with the Kindle newspapers download compared to using a Kindle tablet for the same daily newspapers. It is not super fast as probably the Mini4, but this cost less than half of the latest model. If this is your only computer device, you might be disappointed in speed. Having said that, it does more than I expected and with Apple, all your contacts, email, music and pictures (limited by 16 GB model) all sync with iPhone, iPod touch, and you Mac computer. Couldn't be happier. The iPad received looked brand new, not a scratch or dent anywhere and battery lasts me most of the week. Buy the highest grade offered - not the cheapest refurbished.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I missed iOS 9

    Posted
    DogHeaven
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have an iPad pro and got tricked into updating it to iOS 10. It was all downhill after that. Dozens and dozens of my favorite games and apps no longer worked and I hated the iPad I used to love. Then I bought this from Best Buy. The only imperfection I could find was a small nick on the back cover. It came with a 90 day warranty, a lightning cable and an AC adapter. But most of all, it came wit iOS 9! And my sorely missed games had a new home. I am now in love with both of my iPads now.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good

    Posted
    Mamanichols
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the first time I have ever bought a used electronic and was very apprehensive about it, but this was purchased for a child so I didn’t want to pay the brand new price tag! The screen resolution of this particular iPad mini is not as crisp and clear as our other older, used one, but it functions just fine so far. He is happy with it, so I am. If anything changes I will update. 1/5/18

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Dated

    Posted
    BaillieCH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While the iPad it self was in great working condition, Apple no longer supports the product. This means no iOS updates and the current versions of apps don't work and there is no way to really download the older version of an app. Especially if you're not fully invested in the apple infrastructure, which we are not.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great but

    Posted
    Erica
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This IPad is great. Bought it for my son for Christmas and I was nervous it would look used but, it didn’t. It looked brand new. Not one scratch on it. It came in a regular box with generic charger but, that’s fine. We had an iPad box from another one so we put it in there. It works great!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great buy

    Posted
    Iviana
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At first I was looking into buying any table for my 2year old... but once I saw the price and looked into other models of the product.....I I realize that the speediness wasn’t that dramatic off… Then I looked into my daughters because she has a generation for…Once I received the iPad she love it....

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Ipad Mini

    Posted
    MilB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I literally had to buy 3 before I got one that worked properly, fortunately Best Buy’s return policy made it painless. The IPad was a Christmas gift for my 5 year old. It’s a really good deal considering it’s only used for educational games and YouTube Kids. Great Investment for a first time user!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great iPad to carry around.

    Posted
    toulavej13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very happy with my iPad mini...perfect for checking emails, play games and since is so light that I can carry in my purse and read my book...the only con is that cannot update to iOS 10. But there is plenty of apps for iOS 9... I cannot complain.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great used product

    Posted
    Jordanlm24
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Wasn’t sure about purchasing a refurbished iPad but haven’t had any issues at all with the performance of the iPad. Only issue is it’s an older model and can’t update IOS to download newer applications.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Mini iPad

    Posted
    Game
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This was a Christmas present to my grand daughter. She opened it Chrustmas Eve and has not put it down since then. She had an initial glitch with an app but figured it out and doesn’t leave her hands. Very happy with this chouce

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for first time iPad user

    Posted
    Huero
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was pretty pleased with the refurbished iPad when I first saw it, although packaging could've been better. Over all it is pretty cool for the friend we bought it for, she's really happy thank you!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Refurbish process didn't work

    Posted
    aaghappy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Received my iPad and charged it. When I turned it on to set up the iPad and use it the screen lightens up and gets streaks running through it. Refurbished products are suppose to be fixed. This one isn't and I am returning it immediately.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    good for the price

    Posted
    Poinam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    i got it for me to use for travel for movies or other thibg. for the price its really good. the one star less because it doesnt have apple charger and the packaging was not good

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect for my daughter

    Posted
    hmarie13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for my daughter's 5th birthday. It's perfect for playing games and navigating educational contents. 4 stars only because it came with after market charging supplies that didn't work.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect

    Posted
    Sugahbeeh
    • Verified PurchaserVerified Purchase

    This iPad is in excellent condition! Looks brand new! I purchased it for my 8 year old to watch videos and play games. If you want it for more than that... I would get the ones with more memory etc.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Used iPad mini - perfect for my 4 yr old

    Posted
    Momof3
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Decided to buy used iPad mini for my son instead of brand new. Definitely would do it again. Product came in excellent condition, wouldn’t be able to tell it was used if I hadn’t purchased myself!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great work item for digital surveys!

    Posted
    DuvalStGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this iPad for work events so we can complete digital surveys and gather customer data. Going with an inexpensive refurbish worked very well. Provided we have a stable wifi connection, these work great!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Apple IPad mini

    Posted
    Daniela
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I decided to purchase an refurbished apple iPad mini was debating it. But once I received it and it works perfect. I will feel comfortable next time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great iPad

    Posted
    Marie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was a gift for my nephew and oh my did he love his gift! He uses it everyday! I love Apple products and as usual it was no disappointment! Highly recommend

    I would recommend this to a friend