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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers express satisfaction with the Apple TV 4K 64GB's ease of use, picture quality, and 4K capabilities. Many also praise the streaming performance and intuitive interface. However, some users find the remote control confusing and the price to be a significant drawback. The setup process is generally considered simple and straightforward.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 6,024 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best Streaming device to date

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade from the last model, very fast and amazing quality. The white circle around the menu button is also a great addition for ease of use on the remote. Definitely recommend upgrading if you haven't already.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great streaming product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy with this product. Eliminated problem I had streaming through BluRay player and TV. Great picture and sound quality, especially 4K and Atmos content. Very reliable device. Slight learning curve with remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Improvement on the Original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new edition of Apple TV is great. Easy, instinctual, set up. Incorporating Siri makes navigation easy, and dare I say, fun. It also allows you to seamlessly stream apps, which is useful if your cable provider doesn't offer your favorite channel (happened to us). All in all, it may appear a bit pricey, but it's a useful way to make the most of your tv watching experience. Also, as expected, build quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple TV is simple to use and the new touch pad remote with Siri is very convenient. The touch bad can be a bit tricky at times, and I still prefer the Roku user interface, but in an Apple home, this device is a necessity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Apple TV 4K 64 GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research on the new Apple TV after watching pros and con on it even after all the cons I bit the bullet and said to myself there is always people that just have to complain no matter what so I put out the money and bought it. I have a first series Apple TV it works great, but this series blows the door off the old one, easier to operate and the picture quality is out of this world easy to setup If you sign in with your Apple account it puts all your information in automatically for a much faster setup and you can even add apps from the Apple Store something you can’t do with the older Apple Tv remote is easy to use and has a rechargeable battery can’t tell you how long it will last but there is a icon telling you the charge rate. If you have a older series you will be amazed at all the upgrades and ease of the operation of this unit. Buy it you won’t regret it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great 4k streamer with 4k Atmos and HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k Apple TV streamer is a really capable device. It's connection to wifi is superior to Roku ( i have both) Audio and Video is really good. Streaming Blade Runner 2049 is just awesome 4k HDR with Atmos which the Apple 4k TV handles perfectly. If you have a non 4k TV ( i did for awhile, then finally updated to 4k) you might experience some odd blinking of video with a 1080p TV. With a 4k TV this does not occur. Some geeky details. The setup has options to set the bit depth and test the HDMI cable. The HDMI Cable test failed and lost picture after the test. It was connected to to a Yamaha Aventage surround receiver. To fix it I had to connect it direct to the TV then restart/repower it and the TV. Finally got this straightened out. I think the problem is the bit depth on the HDMI receiver input fails but the Apple device thinks its ok so it sets itself to beyond what the receiver can do. 4.2.2 is what works on the Apple unit now when connected the Yamaha. The Samsung TV will do 4.4.4 but the receiver won't pass that. The remote control is bit fiddly not a fan of the track pad it uses but once one works with it you get used to it. It does sync perfectly with all of the apple devices we have which is real bonus. Price is a bit high. Recommended but watch the setup so you won't get stuck with no picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Streaming
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Apple tV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ................................................................................................................................................................................................ We enjoy this!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    big upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about the picture quality difference but took the chance. The picture quality is night and day (provided you have a 4k TV). Also the on-board memory has eliminated any lagging/loading problems with the original version, during movie play as well as menus don't load anymore (or don't seem to) the menus are there and ready to browse instantly - not like before when you had to wait for them to load, sometimes minutes (we have about 2000 movies). Remote is a but funky and very sensitive (if you touch it by accident, sitting on sofa, movie pauses, rewinds, etc. because of super sensitive touch pad), but has way more features than previous & it's rechargeable via lightening plug like iPhones. Just keep it on a table and all is good. I use the old ones to travel with - beats the PPV in the hotels!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Fix for older TV that cannot download apps

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently found out that our LG TV was just a >bit< too old to let us download some of the streaming apps we want to use (Disney+ being the primary one). And our Comcast cable box also would not allow us to download this app. This forced my family to pick a streaming box. Because we currently are bought in to the Apple ecosystem, this was the logical choice. Very easy to set up. Connected to wifi without issue. Remote is sleek and cool, though it takes some getting used to using the track pad feature. Voice remote is akin to Comcast Xfinity voice control. Nice ability to create multiple profiles for different family members. Also extremely easy to use Apple Airplay to stream content from phone (photos, videos, etc) onto TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I really love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Apple TV ever. I'm definitely not an Apple boy. The picture is stunning. The app availability is great. How it seamlessly works with apps is giving Roku a run for their money. The 4K picture is great. But I am having problems here and there with apps acting up. But for the picture quality and the user interface so friendly and the apps availability it gets an excellent from.me.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Interface, Picture quality

    Rated 5 out of 5 stars

    Upgraded to 4K version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the regular HD version to this 4K model. The picture quality is outstanding. And like this interface more than my Smart TV's built-in version. Well worth the money for this upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Interface

    Rated 5 out of 5 stars

    Pick your streaming box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve had multiple devices that stream, Blu-ray players, TVs, roku, game consoles. This little box is in many ways similar to them, however it comes with some added benefits. Apple is pretty assertive with their updates, and that doesn’t exclude the Apple TV. So new features come to it regularly, like the option for Dolby Atmos. The interface is smooth and has the backing of the App Store to keep it fed with plenty of options. I know that roku has a lot of obscure and unique channels to explore, and that’s cool, but I found myself really only using the mainstream apps anyway. This box integrates into the apple ecosystem great, with typing ability through your iPhone or iPad, streaming macs, iPads, and iPhones using airplay, and it has a lot of storage for things like games if you want that. Overall, a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Great Apple TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big news here is the ability to stream 4K movies. Typical Apple ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Streaming

    Rated 5 out of 5 stars

    Amazing product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an older Apple TV, and it was very much worth it for the new features! The new Apple TV is great! I love the Siri remote features. During a movie, you can ask the TV, "What did he just say?", and it rewinds 15 seconds and replays with subtitles temporarily enabled. Or, you can ask "Who is that actor?", and it tells you! I also really love the "Aerial" screensaver. It's silent, ambient, 4K drone footage filmed above major cities around the world, and other landmarks. It's incredibly beautiful and mesmerizing to watch. As for the basic features, it all works great, and Apple TV has all the content I could need. iTunes, Netflix, Hulu, Amazon, HBO, Sling, Vudu, PlayStation Vue, Pandora, SiriusXM, Smithsonian, and much more. And it's very easy to stream video from a computer or cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s about time Apple came out with 4K the sound and picture quality is Amazing

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Apple TV 4K 64GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I have made in some time. The set-up was easy, and made even easier with the iPhone transferring certain data. The picture on my Sony 4K is amazing and blows away any other service I have owned. It was actually easier and to use the apps in the Apple Tv than the built in Apps on my Smart Tv. Watching "Midsomer Murders" on the Smart TTv would insert a commercial ever-so-often. On the Apple TV, No Commercial,. Don't know why.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    Buy It Already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best 4K streamer, this is it. Having the best comes at a price and it’s worth it. Same quality you can expect from Apple. It’s reliable, very fast, smooth, easy to navigate...can’t go wrong. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good addition to the iOS ecosystem. Great performance and ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Interface, Picture quality

    Rated 5 out of 5 stars

    Apple TV is spot on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great interface. Fast and beautiful picture quality. Loving the new Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazing picture quality, sound, and EXTRAS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and sound! Dolby Vision is the best. Supports other sound formats and has high quality screen savers that display on your UHD/4K screen and look beautiful. Some people complain about the remote, but its actually really well organized and can be programmed to make it simplified. You can get used to the remote and find it helpful. Just don't misplace it. Overall the picture quality and access to Apple TV Plus, make it worthwhile for anyone to adopt this great streamer. If you are an Apple customer already (iphone or Mac), this is THE ONE to get because it makes mirroring and streaming from Apple Music and Spotify easier as well.

    I would recommend this to a friend
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