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Customer Ratings & Reviews

$11.94/mo.
Save $100 ($2.79/mo.)
Comp. Value: $14.73/mo.
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 107 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the positive aspects of the Watch Series 11, particularly its overall performance and battery life. Many find the watch to be fast and appreciate the improved battery, which lasts almost two days. In addition, the detailed health tracking capabilities are a valued feature. There were no negative aspects of the product mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-107 of 107 reviews
  • Rated 1 out of 5 stars

    Theft by Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT buy anything from Best Buy!!! My packages arrived empty. Both Apple Watches were missing from package. Went to the store to pick up the replacements and they made me buy the replacements and told me I would be refunded for the stolen watches. Instead, I was charged for the missing watches AND the replacements. Paid double for them. Have contacted customer support several times and keep getting told I’ll be receiving my refund. However, it’s been 10 days and no refund. Instead, I get an email saying my case has been closed. Paid over $2,000 for 2 watches!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful bad service horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad customer service , not received no refund avoid this merchant, not recommended

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I’ve tried ordering this watch. The first time I ordered the delivery service never delivered the item even though it said it was, the second time I ordered it it was cancelled for what reason I don’t know. I don’t know what you guys are doing but absolutely terrible service, and terrible customer service when I try reaching out for answers. I will not be doing business with you guys anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item already broke I purchased in December . I took it off to change my name and it broke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your company sold me a watch that never arrived. I had to cancel the order and buy a more expensive watch. You messed up my holiday gifting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    can't txt in cellular without phone on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    watch needs cell phone on to txt in cellular mode. Not acceptable!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple watch Series 11

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. It was a gift for my boyfriend. He loves it.

    I would recommend this to a friend
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