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Customer Ratings & Reviews

Your price for this item is $239.99
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The regular price is $299.00

Customer reviews

Rating 4.8 out of 5 stars with 9034 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are positive about the Apple Watch Series 2's waterproof capabilities, user-friendly interface, activity tracking features, stylish design, and convenience. They appreciate its value for the price and find it to be a thoughtful gift. However, customers are critical of its battery life, with some expressing annoyance at having to charge it daily. Others find the watch to be expensive and have concerns about the limited functionality of some apps and the size of the watch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 9,034 reviews
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple series 2 watch is great for everyone regardless of whether you want an activity tracker or not. I replaced my Polar activity tracker with this watch and have not been disappointed. It keeps track of my daily exercise and movement although doesn’t count steps. I like that I can check my heart rate easily without having to wear a chest strap. The GPS works well to track my runs, walks and cycling. It is so much more than an activity tracker, as I can receive all my texts, emails and phone calls all on my wrist! I also use the timer when I am cooking. My favorite feature is getting prompts on my wrist when I use the MAPS APP on my phone. And also the ‘find my phone’ feature has been very useful. The charger is very easy to use, and I purchased a charging stand which holds both the watch charger and the iPhone (or iPad mini) charger too. The only ‘con’ among the many ‘pros’ is that callers struggle to hear me when i answer calls on my watch, but at least it gives me a chance to pick up the call while I search in my purse to switch over to my phone. All around very happy with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Love My Watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just want to shout out to Best Buy for actually HAVING the AW Series 2. I chose not to preorder the AW2, so I thought surely within a couple weeks it would be fully stocked on the shelves---boy, was I wrong. The Apple store was still showing a 3-4 week order lead time, with store pickups being about the same lead time. I had been watching BB's website every once in a while (they were at 3-4 weeks too), and, when I saw it back in stock and offering free two-day shipping, I jumped on it. Thanks BB!! My mom and sister already had the AW1 and loved it, but I was waiting for the next series, because I knew it would be even better. It's true! It's water resistant, offers a larger capacity battery, and has an even brighter display. The stainless steel version has the Sapphire crystal too, but I was set on the rose gold--it's beautiful. I have not used my watch for a workout yet (only had it two days so far), but I can't wait to. The watch is so feature-packed, from measuring heart rate to its workout apps to counting your activity to sending texts and more. I love being able to flick my wrist up and read a message that just came in, without having to get my phone out, and decide from there whether or not I need to reply to it immediately. I needed the 38mm because I have a small wrist. I wanted the Rose Gold with Midnight Blue band, but, for some reason, they've decided to only offer that combo in 42mm the past two series. So, I bought this combo with the rose band, and I decided I was going to purchase the 38mm MB band separately (I just knew it would be a beautiful combo). Unfortunately, BB doesn't have this 38mm band yet, so I had to purchase elsewhere. I added two photos to my review, one with the original combo, as the AW2 was setting up, and another with the MB band on it. Overall, 5/5! I love the watch so far, and I can't wait to delve into the features even more. I'm also considering buying that magnetic dock for it, but I haven't yet. Lastly, I appreciate that the AW2 comes with the charging block, as the AW1 didn't. I owned a FitBit at one time too, but this is just mountains above that. Buy this! You won't regret it. Best smart watch on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE my Apple Watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this watch. I feel that the blue band goes with everything as does the gold face. I am happy that I went with the 2 Series because Apple no longer has the gold face, but a combined rose gold / gold. Great sale, too! NO REGRETS.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Waterproof

    Rated 5 out of 5 stars

    Love my watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch love that it is waterproof, and it works amazing. Makes life easy for sure when you don’t want to carry your phone around all the time or when your phone is in your purse

    I would recommend this to a friend
  • Cons mentioned:
    Apps

    Rated 5 out of 5 stars

    Love It!!! ❤️️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I would really like wearing an iWatch due to the screen size on my tiny wrist. My mind was made up though as soon as I put it on! I love being able to manage timers & alarms from my wrist as well as phone calls & text messages. I'm not suppose to have my phone out at work so it's nice to be able to keep up with anything crucial from my wrist. I charge it at night while I shower & get ready for bed & again first thing in the morning while I get ready so that I am able to sleep in it & take advantage of the silent alarms to wake me up & not my husband. It has never died on me during the day so long as I have done this & that is with me using it a lot during the day. The silent alarms also work great for letting me know, and not my students, when we have 5 min left of class so I can begin winding down class. The scribble to write is really nice to have for use on text messages. Cons: I wish the speaker was louder during phone calls. I wish the respond time was faster on apps. I also wish there were more apps that I use available for my Apple Watch. I wish I could see my step count easier. I'm coming from using a Fitbit Alta & I would much rather see my step count at the bottom of my watch face than my active calories burned, stand goal, & active minutes. I also wish there were competitions with other iWatch users like there are in fitbit. Apple care: DO APPLE CARE!! I do not have it for my iPhone but I added it to my watch. Your hand swings around all day doing stuff!! You don't swing around an iPhone in this way. I ordered my milanese band off of Amazon for $14 & I love it!!! I have the gold iWatch and I ordered the champagne colored band. I like the tone of it way better than the gold band :) I have gotten so many compliments!!

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Waterproof

    Rated 5 out of 5 stars

    Awesome sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Apple Watch! It does everything ! Steps, Heart rate, calories, text, phone calls, stores music, pairs easily w/ phone, uses a bunch of apps for sports and a built in gps and it's water resistant enough to swim laps with, has all kinds of watch faces and bracelets for mixed price ranges to be fancy or sporty, I got the smaller one in rose gold cause the big one looked too big on the wrist and it's still very easy to use... the only down fall is the Fitbit app doesn't work with it but I think that's fitbits fault... def buy it if ur thinking about it but try to wait cause it goes on sale every so often for almost $70 less than retail at bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple you did it again !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple Watch - and will continue to upgrade as Apple always keeps improving .... I use my Apple Watch for - time - temperature - my calendar - my reminders throughout the day - It keeps track of my standing hours , my steps (I aim for 15,000 a day) and my exercise minutes... and of course rewards me with fireworks when I achieve my daily goals. I answer my phone on it when i don’t even remember where i might have put my phone.. I call my hubby on my way home while driving - no picking up a phone just tap the button and say “call hubby” -= also I can text from it and send texts or emails. I can set my iPhone on the counter back away and tap my Apple Watch and like magic I am in the photo with everyone else.... it makes the phone take the photo. I can pay for things with my Apple Pay (which either comes out of my checking as a debit (free) or charges my Discover card (small fee). I use My Chevy app - unlock my truck -= or lock it... remote start it all from my Apple Watch ... I have my capital One accounts all there too. Tap and see my balances in every account. I can do Spark People with it too.I can locate my friends right from my Watch. I have my Banktivity accounts all linked as well. I can walk-in talkie with my friends from the watch without using minutes.. I can set an alarm boom done ! I can follow allow with Apple Maps, it sends a haptic alert right to my Apple Watch on my wrist and tells me before I need to turn etc. It keeps track of the water I drink via my Hidrate water bottle. I would strongly recommend buying this awesome Apple Watch and really using it to it’s full potential ! The best made ... it’s an Apple product. Thank You Apple for another awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Activity tracking

    Rated 5 out of 5 stars

    Great addition to your iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting an Apple Watch since they first came out so I was excited to see that the series 2 was water resistant. I've gotten in the pool with this watch and it performed beautifully. I love that I can stay connected without having to pull out my phone every time I get a message or want to check my fitness goals for the day. I also love that I can control my music directly from the watch. Definitely an amazing buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Activity tracking

    Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 38 mm Apple Watch! Love the way it keeps track of my activities.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Smart Watch for Apple Lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Apple Watch Series 2 (38mm with White Sports band, but I wear a black band for everyday activities) earlier this year, and am very impressed with it (I previously had a Fitbit Chrarge HR). First, the quality of the band is remarkable - It washed nicely (just washing it in the sink after working out or yard work) and has yet to show any wear and tear. I work in a wear house and it has held up wonderfully. The Watch body itself is beautiful and feels high quality. The OS is so easy to use and the touchscreen is incredibly easy to navigate. After only a month of using it, I'm never going back to anything besides an Apple Watch.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    very helpful shopping experience in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't really have to read many reviews on the watch. It's pretty self explanatory and there aren't any flaws as of yet. I've had it around maybe a month and the battery life is good. The screen is bright and easy to read. I love being able to check Instagram, emails and texts from my wrist. I did not realize that I'd be able to reply to texts until I purchased which is awesome. I also love the fact that it is water proof and fits my super skinny wrists! Before the watch was out in retailers I went to my local Best Buy and an employee was able to order it for me and have it shipped to my house. He didn't even give me any issues or attitude when I requested to use a couple of different payment methods. Overall it was a great experience and I am loving my watch :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More useful than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this watch and after doing so thought it was a mistake. Went to take it back and it was on sale 70 dollars cheaper. Got my price adjustment and figured I'd keep it now that I didn't pay as much and see if I liked it or would actually use it. I wear it to work where we cannot have our phones on us and it is so helpful to see who's calling and who's texting without pulling out my phone. I can make the decision to reply back right then or it can wait. Glad I got it and kept it

    I would recommend this to a friend
  • Pros mentioned:
    Activity tracking

    Rated 5 out of 5 stars

    Great Device to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Watch is a very useful tool that i use in a daily basis. For activity tracking this is the best thing you could get in the market. I also love the functionality where apple music downloads my most played songs on the watch and i don't have to take my phone with me when i go for a run. This device however gets scratches on the aluminum very easily so you really have to avoid accidentally scratching the watch while you are walking or running.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    My watch is like my friend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my watch because it does wonders! When I go to the gym and the watch is smart enough to start measuring how much I workout when it comes to lifting. I also love the built in GPS because the watch vibrates and plays a sound when I'm getting close to an exist point for example. The watch also provides me the ability while driving to change music instead of using my phone which makes the process faster and safer. Overall I believe I got what deserved to be paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is great for someone who has their eye on the newly released Apple Watch. It gets you comfortable and use to alot of the apps and basic in and outs. I love this thing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome every day smart watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch as an open box purchase and I'd be lying if I said I wasn't a bit worried about the quality. However, when it showed up at my house ..(Way earlier than expected delivery BTW) ... my watch still had the original wrapping and was as if I bought it brand new, but for $100 cheaper. I'm very happy about my purchase and use it everyday, some days I wonder how I ever lived without it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wanted the Apple Watch 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And got one but they failed to advertise that What they are calling gold is actually the ugly pink. After going round and round with Apple about the color discrepancy I gave up and went back to the Apple Watch 2. It’s fine, I like it but am just disappointed because I really wanted the newer model but hate pink.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Awesome fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this watch because I needed a good watch with GPS and cardio tracking. This watch more than meets my expectations and I am glad that I purchased it. It is comfortable and works perfectly. My one critique is the it does not sinc with the MindBody app like the Fitbit does; if your gym does their online features through MindBody, this will be inconvenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motivating and Intriging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so very happy with this purchase! I've always wanted something to track my steps and exercises and I'm so glad I waited to purchase an Apple Watch. I love the breathing exercises, alerts me when I achieve my goals, so convenient to be able to get my calls, texts and calendar reminders. My only disappointment is that I didn't get one sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Love my Apple Watch 2 !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the apps from health to talk to text and seri commands to send texts and make calls. You can add and remove apps. Interchangeable face top pics can add your own also. I added the sleep app for 4.99 ( never paid for app so wasn't happy with that ) . I can check email texts and lots of other stuff plus it's water proof!

    I would recommend this to a friend