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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1064 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,064 reviews
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AppleCare+ coverage is great, i have used it in the past for other Apple products. Apple & BestBuy always stand behind their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Purchased Products With BBP (Best Buyer Pl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product coverage at Best Buy has never failed us. The price and friendly technicians are very customer friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care Protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Applecare 2 year protection plan for my AirPods. Now, if anything goes wrong, I am covered. I highly recommend this protection plan to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Replacement

    Rated 5 out of 5 stars

    I wouldn’t buy an electronic device without it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you always by the protection plans when I buy an Apple product because even if I break it, they will replace it or fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I’m able to use with no issues as to surrounding noise. Great for office settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, noise cancelation feature great. Also i like that if lost in the house they can be found just follow the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a bluetooth ear bud the sound is incredible. I love action movies and these make you feel like if your actually in the movie. Great buy. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Replacement

    Rated 5 out of 5 stars

    Don’t get an apple product without apple care

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy an apple product without it. Son left in pocket in washer and iPods were replaced without question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the AppleCare is really helpful when the product you buy is for a kid. I’ve never had any issues when using AppleCare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    airpods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and quality battery life is great simple to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care+ review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple care doesn’t actually fully cover your items only give a discount on replacing the item even if the manufacturer is to blame for the technical issue the money still come out your own pocket i highly recommend if your not getting a item over $300 then there is no need to get apple care instead jus buy a new replacement for the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use it . But for the price why not add it . My favorite buds will be protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had owned a pair of these before and my whole family has this item as well love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the benefit of having this incase anything happens to my airpods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can not live without them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods! I purchased them in 2021 and it’s 2024 and they still perfect. Even after accidentally washing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is good perfect fitting to ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good perfection for the items. Not expensive good company..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and they are at a great price!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just get it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get it. Yeah, they are 'cheap' to replace, but the battery doesn't last as long as it could, and it's expensive to get them replaced. It's like paying for insurance. If you need it, you would be glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth getting apple care i had to use it it help a lote

    I would recommend this to a friend
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