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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1011 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,011 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care Protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Applecare 2 year protection plan for my AirPods. Now, if anything goes wrong, I am covered. I highly recommend this protection plan to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your expensive Apple products

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is absolutely worth the money in my opinion for most Apple products. Especially products like AirPods that can be dropped and damaged easily. If you have an Apple store close to you, you can take your damaged item to the store for a repair or replacement. If you aren't close to an Apple Store, you can contact Apple online to arrange to ship your damaged product to them for repair or replacement. I generally avoid extended warranties for most products I buy, but the exception is Apple. They have the best warranty program in the industry, and they will take care of you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a bluetooth ear bud the sound is incredible. I love action movies and these make you feel like if your actually in the movie. Great buy. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is the way to go!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AppleCare is very great when you buy apple products is very reasonable for a lot of their products. It gives you a peace of mind and is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can not live without them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods! I purchased them in 2021 and it’s 2024 and they still perfect. Even after accidentally washing them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Replacement

    Rated 5 out of 5 stars

    Don’t get an apple product without apple care

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy an apple product without it. Son left in pocket in washer and iPods were replaced without question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the product if it gets damaged, hopefully will never have to sue it but it is nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this we never know what happen and feel more safe

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and they are at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Noise Cancelling = AWESOME!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and cancel noise well. The fit is good and the case is fast for charging on the go! I love Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom of 3 Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gives us a peace of mind. It is a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. Airpods conked out less than a year since buying them. After some discussion with an Apple rep they shipped replacements.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just get it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get it. Yeah, they are 'cheap' to replace, but the battery doesn't last as long as it could, and it's expensive to get them replaced. It's like paying for insurance. If you need it, you would be glad to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Extra Protection for Apple Products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need for any Apple product. Just know what it covers when purchasing your product. I knew I wanted to purchase just in case something were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should have AppleCare

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying any products from the Apple store, Apple brand Apple name, you should always have the AppleCare because it comes in handy when you have teenagers

    I would recommend this to a friend
  • Pros mentioned:
    Warranty
    Cons mentioned:
    Lost

    Rated 5 out of 5 stars

    Trust

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good garanty any problem they replace it he only thing I would like to add. When you lost it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the extra protection always get on my purchases with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase from BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered noise-canceling headphones for my iPad 4 from BestBuy and I’m very happy with the purchase! The sound quality is excellent, and the noise cancellation works great — especially convenient for watching movies or listening to music in noisy environments. Delivery was fast, the item arrived well-packaged, and everything works perfectly. Thank you, BestBuy, for the great service and quality product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prepared I am

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fear of break I was. Scared no more I am. Get you should.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement, Warranty

    Rated 5 out of 5 stars

    Just get it, dogs destroy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd purchased. They are fantastic about standing behind this warranty. Have had to replace certain things due to dogs, breakage. Will never go with the insurance again.

    I would recommend this to a friend
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