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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1025 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,025 reviews
  • Pros mentioned:
    Replacement, Warranty

    Rated 5 out of 5 stars

    Just get it, dogs destroy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd purchased. They are fantastic about standing behind this warranty. Have had to replace certain things due to dogs, breakage. Will never go with the insurance again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Support +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, these people know there stuff. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the product if it gets damaged, hopefully will never have to sue it but it is nice to have

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care gives you a little bit more relaxation when it comes to those small Airpods. Apple care gives you up to 2 yrs or 2 times to have your airpods fixed or lost. Overall its good for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    The Best Protection for My AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After paying a fair amount for my AirPods, I wanted to make sure they were protected in the event they stopped working or were damaged. AppleCare gives me a great peace of mind! I wouldn’t be without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase from BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered noise-canceling headphones for my iPad 4 from BestBuy and I’m very happy with the purchase! The sound quality is excellent, and the noise cancellation works great — especially convenient for watching movies or listening to music in noisy environments. Delivery was fast, the item arrived well-packaged, and everything works perfectly. Thank you, BestBuy, for the great service and quality product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Noise Cancelling = AWESOME!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and cancel noise well. The fit is good and the case is fast for charging on the go! I love Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has Came in handy when I have least expected it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this we never know what happen and feel more safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. Airpods conked out less than a year since buying them. After some discussion with an Apple rep they shipped replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should have AppleCare

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying any products from the Apple store, Apple brand Apple name, you should always have the AppleCare because it comes in handy when you have teenagers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 3rd pair of air pods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these air pods they are good for listening to music and daily calls. I’ve had air pod pros and they were cool but nothing compares to original gen 1 and 2.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always get!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is always worth the buy. I can honestly say I will always have on any of my devices. And in the beginning I never had it since I switched over to Apple products. LITERALLY IN THE LAST 2 yrs I finallllyyy looked into the actual benefits and it’s fairly decent.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is great I will always recommend getting Apple care because electronics sometimes go bad most of the time Apple will replace at no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the extra protection always get on my purchases with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom of 3 Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gives us a peace of mind. It is a must have!

    I would recommend this to a friend
  • Cons mentioned:
    Lost

    Rated 5 out of 5 stars

    Insured

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my AirPods and the staff was sweet when I bought the new ones. Happy they’re insured because I made that mistake with the first pair by not insuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prepared I am

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fear of break I was. Scared no more I am. Get you should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection coverage was well worth the cost. I’ve used this AppleCare offer and all things went well for either repair service or replacement service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Usually comes with promotion so there nothing much to say about it as its awesome.

    I would recommend this to a friend