Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1025 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the protection, peace of mind, and replacement services offered by AppleCare+. They appreciate the warranty, sound quality, and insurance coverage. However, some customers have concerns about coverage for lost or stolen AirPods, and a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,025 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I’m in the ballpark with my AirPods

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG what a difference! Prior to purchasing my AirPods I had only bought one pair of off-brand earpods that had a similar sound quality. But they only lasted a few months. Now I feel like I’m in ballpark with my Apple Airpods. When I’m out walking the dog or doing chores around the house, these are the BEST!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Coverage for Peace of Mind

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have to give you a worry free, peace of mind. Apple products are expensive so it’s nice to have coverage if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for this! I am always washing my darn AirPods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple care always fast and easy fixes all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ithink anyone with an apple should have this Protection

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Obviously

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap apple care for any inconvenience that may occur like missing airpods, replacement, repairs and much more. This is like a need when it comes to purchasing any apple products especially through bestbuy.. this will come in handy im the long run trust me and just buy it.. plus it comes free with some purchases !

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection at a reasonable price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to protect items and very reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact its easy to use and is affordable for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Apple Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is always a great choice and really does work for replacements, fixes and more.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Necessary If Needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan and easy to use if you need it. Best Buy takes care of the replacement and this is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the warantee incase anything happened but my daughter protects with her life she loves her pods

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Airpods 3rd gen

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product warranty , customer service is great.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Apple Care

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have apple care definitely glad we purchased it will soon have to return to Best Buy daughter was wearing her air pods one fell in the toilet when went to flush next time either she needs to take them out before going in a public restroom or hold hair back please please always purchase the warranty people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise cancelling earphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling earphone for my apple phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, you never know

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get apple care for my AirPods after losing the ones I had which was the L one, i noticed that the R one was so low and static. Apple care does not cover lost or stolen but if there is something wrong with your AirPods they can fix it or replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am as sways protect all my apple products eith apple care. I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and excellent how fast the purchase was. I have never used it but it is better to have it in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have add on for a small device. They will take great care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to the Apple Store because my AirPods weren’t quite as loud as normal and they replaced them. All of my apple products have apple care and it’s really convenient and saves money. Highly recommend!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Helpful? We will see

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on my 4th pair of air pods so hopefully this insurance helps

    I would recommend this to a friend