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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 170 reviews

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Rating by feature

  • Value

    Rating 5.0 out of 5 stars

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    Rating 5.0 out of 5 stars

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    Rating 5.0 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers love the protection, peace of mind, and insurance that AppleCare+ provides for their Apple TV. They appreciate the warranty and replacement options, and many view it as a must-have for their Apple products. While some customers find the price to be a bit high, the overall sentiment is positive, with customers expressing their satisfaction with Apple Care.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 170 reviews
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Apple Care is Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is Awesome! I buy Apple Care on all my Apple devices! Apple iPhone, Apple iPad, Apple Mac, Apple TV, Apple Watch and more! I have personally used Apple Care to get technical support! I definitely recommend Apple Care!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase AppleCare with my products… So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Apple care
    Cons mentioned:
    3rd party insurance, Price
    Best Buy Employee

    Rated 5 out of 5 stars

    Apple care over any insurance

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had worse experience with 3rd party insurance like asurion and so on. Nothing beats apple care. People might think they’re over paying apple. But honestly you’ll only realise after you try to claim apple care on your devices. Best thing apple sells. Hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love apples care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely could not have gotten the apple tv working without apple care. I have purchased it for all 3 iMacs I have previously purchased, some 10 years ago, and they still help no matter what the problem and stay on the phone until your problem is fixed! One more comment about the apple tv, How hard would it be to add an optical out for some people that have separate D/A convertors for listening to high end audio via iTunes saved in Apple Lossless files? I have to buy an inline HDMI optical out convertor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Not Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is worth the money. Every device I purchase from Apple, I get AppleCare. They now allow you to pay monthly and extend it for as long as you want. It is totally worth it because it seems when coverage expires thats when issues start happening.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 4 out of 5 stars

    Get it for the 'expensive stuff'...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy AppleCare on the expensive stuff, and the ATV is getting there in price. It's nice to have some coverage if things go sideways. I did have an ATV freak out and flip everything green, and didn't have AppleCare so that was on me. Everyone swore it was the TV, but it was green on everything I plugged into it. AppleCare would have been nice. Oh well. This was bought with the replacement actually. Oops...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any third party insurance! Any Apple product is always on my Apple one plan.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great insurance for any Apple device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if something should go wrong with your Apple device. Once, my Apple TV just wouldn’t turn on. They reviewed the problem and gave me a whole new one. It’s great just in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Apple product for peace of mind at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Better safe then sorry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always important to keep your stuff protected. A solid add on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always get Apple care on my products. So easy to get repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for New Apple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it for potential nonsense that can arise with these devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with product. Nothing else to say. Do not need 50 characters to explain

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Tech Support add on

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on for Apple TV 4K 2nd Generation. Used service for extra instruction & Service Teck was great, very informative.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is a MUST have for anyone who has made an Apple product purchase! It covers everything from A to Z and why would you want to risk having to pay full price for your products when a small fee covers your purchase! I Definitely recommend Apple Care for Apple products…

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    I’m an insurance freak

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have grandkids, and they’re touch everything!! So in order to protect myself I chose to get the extra coverage. It’s a piece of mind that I can live with

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Always get a protection plan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add these protection plans. Because things do happen and you dont think you need it until you do. And im happy i did.

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really nice, it makes ur whole tv turn into an apple tv, where you can download apps from the store which is really nice, more cool features as well, as it says its apple care+ and they really do provide that care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my loved one in a nursing home, this brings him so much happiness! Easy to use for Apple users.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance, Service

    Rated 5 out of 5 stars

    Pear Care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care, while always taking a gamble, insures your product as well as a level of service from Apple that is bar none.

    I would recommend this to a friend
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