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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 172 reviews

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Rating by feature

  • Value

    Rating 5.0 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers love the protection, peace of mind, and insurance that AppleCare+ provides for their Apple TV. They appreciate the warranty and replacement options, and many view it as a must-have for their Apple products. While some customers find the price to be a bit high, the overall sentiment is positive, with customers expressing their satisfaction with Apple Care.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 172 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Apple + a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get apple care to make sure my product is protected it’s a must you never know when you get a faulty device.You can chat with someone if you need tech help or go in store (apple store) which is great .The only negative the store will require a scheduled appointment which can leave you without a device for several days since replacing or repairs don’t go through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So clutch Keeps my mind at ease when it comes to knowing my apple devices are covered And the how easy it is to get apple to fix or replace my devices

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    TV +Apple Care

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage providing peace of mind with my Apple care 3 year plan.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $30 for 3 year protection is a great value. Never can be too careful.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Need to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service especially if you are purchasing any apple product, especially mac

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care provides you great service for your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an issue with the tv remote and took it in for a quick swap out. flawless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Apple cares anything happens to your items they are there to fix it and or exchange it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always good to have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for every apple product you own. Even if you are the most careful person in the universe one day it might be handy to have!

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is the best insurance you can have for your device and products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is a great purchase! Any time help is needed, it is easy to get assistance.

    I would recommend this to a friend
  • Cons mentioned:
    Included

    Rated 5 out of 5 stars

    EDJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not know unless this will have to be used, not happy that it has to be purchased separately, feel it should be included.

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Better to have it & not need it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase an Apple product that has Apple Care available without it. I have only ever used it once but it was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Best Buy Employee

    Rated 5 out of 5 stars

    Gotta have

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple care really helps when buying apple products just to have a peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have insurance and not need it , than to need it and not have it

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance for apple tv 4k . I always have great experience with the apple care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for your Apple products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having AppleCare on my Apple products. It’s well worth the money to have.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a peace of mind knowing that anything could be damaged to product at anytime and I'll be 100% covered.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Best apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and if u have a problem, u can call apple technical support to help you

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a plan b you never know what can happen so don’t be cheap and go all the way. Save the overthinking!

    I would recommend this to a friend
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