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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 171 reviews

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Rating by feature

  • Value

    Rating 5.0 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers love the protection, peace of mind, and insurance that AppleCare+ provides for their Apple TV. They appreciate the warranty and replacement options, and many view it as a must-have for their Apple products. While some customers find the price to be a bit high, the overall sentiment is positive, with customers expressing their satisfaction with Apple Care.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-171 of 171 reviews
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 Year Parts and labors makes this a no brainer.:-)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for several weeks for this unit to arrive. I have had this for a month and it locks up. My previous two 4K units work with my Yamaha A-780 AV receiver but this one worked great for 3 weeks then started locking up. Only way to fix it is to reboot by manually unplugging. Back button stops working after it sleeps for more then 10-20 min. Also quit turning TV and AV receiver on from sleep mode. I had to go back to 4K first generation unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never needed to use Apple Care yet but it feels good to know they offer protection for their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea its apple care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to. Extra warranty makes things easy

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind of having applecare is definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Apple care

    Rated 5 out of 5 stars

    Apple Care has been good for me!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never gone wrong with getting the Apple Care

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gopher36

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, but the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave without it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never leave the store without my AppleCare+. Excellent and easy to contact people online or on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product. Highly recommend it, so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat. .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to own Apple TVs and never had as many problems as I’ve had with the most current model. The remote went completely dead. I charged it to 100% and then it immediately went to 0% again then the HDR completely stopped working and I had to reset the unit, this is all under two months and I am sick of it so I’m just going back to my Roku .

    No, I would not recommend this to a friend
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