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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5081 reviews

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98%
would recommend
to a friend

Customers are saying

Customers highly value the protection, peace of mind, coverage, and warranty that AppleCare+ offers. They appreciate the affordable price, hassle-free replacement service, and excellent customer service. However, some customers are concerned about the deductible and the fact that the screen may still crack despite the protection. Others mentioned that they purchased AppleCare+ because they are clumsy or because of the short battery life of the Apple Watch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 5,081 reviews
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Always stick with Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about the AppleCare plan for the Apple watch. It's backed by Apple, and the auto-enrollment process through the Best Buy checkout makes it very convenient. I realize it's an additional charge, but the fact that I don't have to worry about dealing with my watch when I smash it (which I'm sure will happen) is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't filed a claim so really can't give a review. Costs about 60 bucks. Don't think i'll use it but like the peace of mind. They said if something happens I can take watch to them and they will send off to have fixed. Covers not just manufacturer defects but accidents as well. Pretty sure it does NOT cover lost watch. :(

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Price

    Rated 4 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad that this item comes with coverage. It is so important. And it wasn't expensive. Great product and service.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not? Affordable peace of mind. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offering from Apple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned Apple products for many years Apple Care is the way to go! It's great to have service immediately and to know my products are covered if anything happens. A few years ago it saved me when the hard drive malfunctioned on a relatively new Macbook Pro. Everyone with Apple is always so friendly and helpful too!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple Care Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had my Nike Apple Watch 2 for 2 months but it's great to have that piece of mind to have the Apple Care in case something happens. A friend of mine damage his Apple Watch and didn't have Apple Care it cost him $200 to get it fix. I think the Apple Care is well worth it for such a investment as the Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service & warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I was at the pool one day and the face of my brand new Apple Watch cracked and so I had to use my Apple Care warranty. I was very pleasantly surprised at what excellent customer service over the phone and I actually got a replacement watch delivered to me in just one day!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother shattered his Apple Watch gen 1 due to unfortunate accident. When we bought him a new Watch Series II for his birthday, we said let’s try the AppleCare. It’s affordable and you can use it for two accidents plus warranty expansion. The fact Apple actually values AppleCare members means a lot to me.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    GET IT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would 100% advise you to get this if you're buying any apple product!! From personal experience it makes your life so much easier!!! And the peace of mind is worth it! If you're investing this much for a watch, if anything goes wrong you need to know that you haven't just wasted your money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Apple Care on all of my Apple equipment and have always gotten the help I needed. We have had a recall on our iMac and done well and quickly. If it was just not knowing how to do something they were just a call away or I could run to the store for a class. Customer service is world class and is unbeatable.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a purchase like the apple watch i felt like getting thw care plan was necessary. It covers additional damages on top of the best buy warrenty, and in the instance that you need to use it, the deductable is very reasonable. If i never use it thats wonderful but im thankful i have it just in case i need it!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Never buy an Apple product without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to buying an electronic device from Apple and/or any other company, it is always wise to get the insurance. In the case of the Apple Watch, I purchased Apple Care + because it is always a fantastic safeguard for such an expensive device. You will not go wrong in making this propitious purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this plan is awesome, My sons friend accidently knocked watch out of his hand and broke the screen. I brought watch into best buy and they sent watch out to get screen fixed. I was told it could take at least a week to get back. got a phone call a few days later that watch was back. I went to pick up watch and found out they totally replaced watch.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Good idea if you buy an Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy an Apple product, do yourself a favor and buy the associated AppleCare+ product. If you have any problem at all during the coverage period, it will be covered. If you damage it, your out of pocket cost will be much lower to replace it or repair it. I've never been disappointed with AppleCare+.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get an Apple Watch without getting AppleCare. I tripped while running and the face of my watch broke. I called AppleCare and they shipped me another watch immediately. I gave it four stars because I had to pay about $50 or $60 for a replacement, which is cheaper than getting a new watch, and because I was told that after a second replacement you are on your own.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this protection plan as an addition to the Apple Watch because my husband is not that great with electronics. I am glad I purchased because he has already scratched the screen and it's only been 2 months since I purchased. I am glad I purchased because if I hadn't he wouldn't be able to get fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that keeps my device protected. The extra money is a good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great care plan

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing my wife's Apple Watch she chose to go with the AppleCare+ for Apple Watch - 2 Year Plan. She has not had to use it, but it is a great plan and worth the costs of having the protections it offers for the watch for 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Apple Care+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Apple care this product comes in handy when your Apple Watch or AirPods are damaged and not working properly Apple Care+ will fix it or replace it and the price is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with my Apple Watch I and felt it was a good investment just Incase anything happens to my watch. So far all has been well and I haven’t had to use it. But it’s still a good thing to have

    I would recommend this to a friend