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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5081 reviews

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98%
would recommend
to a friend

Customers are saying

Customers highly value the protection, peace of mind, coverage, and warranty that AppleCare+ offers. They appreciate the affordable price, hassle-free replacement service, and excellent customer service. However, some customers are concerned about the deductible and the fact that the screen may still crack despite the protection. Others mentioned that they purchased AppleCare+ because they are clumsy or because of the short battery life of the Apple Watch.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 5,081 reviews
  • Pros mentioned:
    Coverage
    Cons mentioned:
    Cracked screen

    Rated 5 out of 5 stars

    Applecare - a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are planning to get an iPhone, you better get applecare. It is a lot better "insurance" program than what other cell phone companies are offering. Of course, you can go without an insurance, but you know that you will drop that phone sooner or later and result in that cracked screen! Just get it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Great and Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Watch has come a long way from the early days of series one. I never take the watch off during my waking hours. Therefore, heavy use in all environments can cause accidents. Apple Care always has me covered. The peace of mind and great service worth every penny !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Warranty

    Rated 5 out of 5 stars

    My dad’s watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing Apple Watch for my daughter I wanted to make sure that it was going to be there for her when she needs it if there was any problems so it’s better to be safe than sorry and purchase a Warranty

    I would recommend this to a friend
  • Cons mentioned:
    Cracked screen

    Rated 5 out of 5 stars

    Get applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The less expensive Apple Watch is great but it's glass and breakable. You have to pay over $500 for the crystalline screen. So w $50 Apple care if you break your screen you only pay a small deductible. Without it after 3 months you basically are paying for a new watch. Get AppleCare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch with a lot of other features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Apple watch for my daughter and she absolutely loves it and the color. I bought her the Rose Gold. It has alot of the same functions of the I-phone but also syncs with the I-phone. She has had so much fun learning all the neat things that it will do. I would recommend getting the face protector and also the extended warranty on the item. We haven't had to use it, but with it being on your wrist, I can see how easily it would be to bump it and accidently break the face or get it wet. Very happy with the purchase and the customer service we received.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have I had to use my Apple care plan but it is just peace of mind to have it just in case. The watch is pretty sturdy and Apple always takes care of me if I have any problems. So to spend an extra $49 on a Watch over $400 is ok in my book since it cover two incidents.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Clumsy

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to be prepared. In this case I thought hard and long about protecting my investment and decided to add the Apple care. The product is amazing, but not bullet proof and due to clumsiness it could get damage in no time. Therefore the protection for this product appeals to me.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Price

    Rated 5 out of 5 stars

    Nice to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed this yet, but my 3 month warranty on my Apple Watch hasn't ended yet (and that's usually around the time I start having issues with my products). I have a feeling this might come in handy though, and at $40 it's worth the purchase, if not just for the peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe and protected knowing I have Apple Care for my Apple watch. Knowing that I have this protection available gives me a sense of peace if something should happen to my Apple watch. I would recommend for everyone to purchase this added protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Seriously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey don't be crazy or cheap. This device is on your wrist. Falling down a flight of stairs and the watch gets damaged, stress about your recovery and not your watch. Apple will fix it or replace it. Don't be foolish, spend the extra cash to protect your wallet too.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong purchasing the AppleCare plan for the watch. Generally speaking watches take quite a beating. Why worry about dropping or cracking the face. The small price to pay for AppleCare is worth every penny not having to worry about your expensive watch !

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Price

    Rated 5 out of 5 stars

    Havent' had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I got an open box apple watch it didn't cost me really anything over the original cost of the watch. I have a bad habit of breaking screens so I figured this was a good idea. Hope fully I won't have to use it. $50 for 2 years is well worth the peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Warranty

    Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always important to keep all the electronic screen insured, so buying the warranty plan for two years for my new Apple Watch for a good price was the best decision, it has many benefits, like broken screen repair at a low cost, great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Haven't used it yet but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the Apple care yet, but I ready the in's and out's of what it does and doesn't cover. It looks to cover exactly what I would hope and that is if the watch is totally decimated by anything. A $60ish fee to replace a watch is worth it in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use Apple Care yet for this watch, but have with other Apple products. It has been great protection for not a lot of money. Their customer service has been fantastic. Given how active I an, I'm sure it's only a matter of time before I need it!

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    apple care plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the apple care+ with any apple product. In my experience it comes handy when a product stop working, apple will replace it with a new one (no hustle).

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Always buy apple care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care who you are or how much money you have, you need to buy apple care. Having the peace of mind that if god forbid something happens to your product you are covered is the best thing. I always buy protection no matter what the product is.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Valuable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Apple protection gives me peace of mind as an active athletic person. I do not have to worry about scratching or breaking my watch. The protection plan is wonderful because Apple will replace it no matter what happens to it within two years.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy salesman highly suggested I buy Apple Care for my new Apple Watch. Glad I have it, since with a wearable, accidents happen. Haven't needed to use it, and I hope I won't, but better to have it and not need it than need it and not have it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Damage

    Rated 5 out of 5 stars

    Apple Protection No Brainer On This Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a no brainer to purchase the extra protection, I'm not a techy and know I will wear the watch everyday at work where it could become damaged. I know if I should have a problem it will be taken care of and $$ for the plan was nothing.

    I would recommend this to a friend
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