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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1648 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the 'AppleCare+ for Beats - 2 Year Plan' highly for its sound quality, fit, and battery life, with some appreciation for its design and color. However, some customers have expressed concerns about the product's durability and connectivity. A few customers have also reported issues related to the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,648 reviews
  • Rated 5 out of 5 stars

    Recommend 100%

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ AppleCare for my Beats earphones is 100% worth it. It gives me peace of mind knowing that if anything goes wrong—battery issues, defects, or accidental damage—I’m covered and won’t have to stress about repair costs. The support process is easy, fast, and reliable, just like you’d expect from Apple. Since I use my Beats every day, having AppleCare makes them feel like a safe, long-term investment. I highly recommend adding AppleCare to any Beats purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s just plain smart to purchase the Apple care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can’t beat apple care. My son has always needed accidental damage insurance and believe me I learned that the hard way. Now I always make sure to pay the extra $29 bucks for apple care because without it I would have had to pay a lot more many times. Do yourself a favor and get the insurance. It’s smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Switchup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son who was in a near fatal car accident and was going to spending a lot of time home. He absolutely loved them. They are comfortable in his ears and the sound is crisp but not sharp on his ear drums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my Powerbeats pro for a long time. Best earbuds I’ve had and around the 1.5 year mark one of the earbuds blew out so I brought it in they replaced BOTH EARBUDS FOR FREE!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed When You Least Expect It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased my son’s headphones and added this protection for years. My son had behaviors where he gets so overwhelmed that his headphones are damaged. This protection saves more than just time but peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the AppleCare is so great. Had a problem with my beats and the Applecare took care of it without an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got free Apple care with my beats headphones ! I was happy but so far I been using them at the gym for about a year now and no issues what so ever ! I am a happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with this product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the beats headphones, the solos are a great product. The sound is amazing, and they last very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best buds I’ve had!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd pair I get of Beats Pro really in love whit them this pair i bought for my aprendices hope he enjoys them as much as I do. I also have the Beats Studio

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AppleCare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put AppleCare on all my products. I wish they would offer a monthly plans for headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your new gear!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy shopping with Bestbuy! Best prices of the season on gaming gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and the quality and the sound is unbelievable so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Beats!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Great sound and quality. The whole family has a pair. We love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Solo 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality on these Beats Solo 3 is amazing. Great sound quality, great fitting on head and ears. You can answer and make calls with the built-in microphone. Overall, I’d rate these headphones a 10/10.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    unreliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many complaints about these. This is my second. Both pairs had similar issues. Here are a few: Everytime I put these on there is a 60% chance one ear bud isn't working. Also the charge indicator does not tell you if one is charging and the other isn't. There isn't a power off sequence. many times I'll put them back in the case and they're still connected to my phone wasting the battery. I have two pairs. The first pair had to get sent out for service because one stopped charging all together. The turn around time for the service was also unacceptable, about 3 weeks. Now the charging case isn't working on my second pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pink beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound just have a hard time staying in my ear. Love these headphones very all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earphones B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was great, I highly recommend it. They last well and are super cute and have excellent validity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats studio buds review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good audio y like how reliable they are and since they are apple then i can connect them to all of my apple ecosystem at home the audio cancelation its pretty nice as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so much about to be a year they are not Henry like the AirPod pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applecare for 2 years for 30$ has an additional service fee of $30, making it 60$

    I would recommend this to a friend
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