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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1651 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the 'AppleCare+ for Beats - 2 Year Plan' highly for its sound quality, fit, and battery life, with some appreciation for its design and color. However, some customers have expressed concerns about the product's durability and connectivity. A few customers have also reported issues related to the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,651 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my teenage daughter. She loves them and says that they are the best headphones she has had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Apple Care and knowing that if something goes wrong with my product, I can take it in and have them fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always choose apple care to cover my items..i dont even think about it. Just do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soft Skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service and conversation were great. Always friendly but in particular, and I didn’t get his name but would be willing to track him down to get it, but he was soothing and also being in sales he cross sold well and met a need of mine. Thankful for the experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great set of headphones. Nothing better than those brand. It’s a must house. It doesn’t hurt your ears and they’re very comfortable. All my kids have a great for all ages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having both Apple pro 2 and the Beats Pro 1 and 2, I find that these take the lead at battery life and sound. Not to mention they don’t fall of your ear. Yes you can get something for the Apple pro’s but these come with it. You can’t use the “find my” to find these but they give last address seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome amazing great to have and I love it!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple care I’ve had to use it a handful of times and it has saved me so much money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love apple care

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple care they are so helpful with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was a skeptic

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about using earbuds and especially Beats earbuds. This was the best purchase. The clarity of the music is unmatched. The noise canceling is extremely helpful on phone calls. I will definitely purchase again if or when needed for myself or as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great add on option!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having apple care & the option to add on right at the time of purchase now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have insurance. Kids break things easily so this is great reassurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the extra warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying products from best buy for a while and i always get the longest warranty i can for anything i buy. I almost always end up needing it, be it from my own accidental damage or the product wearing down from heavy use. To be able to replace it with no fuss is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to purchase for teenagers who love getting expensive items then weeks later breaking them.. That’s what made me buy coverage this time around he had his previous beats for a year then they broke no coverage so new ones it was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BeatsI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I will not have to use this just in case I do at least I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great!! The noise cancel feature is the best and it does block the backgroubd. The sound is amazing and they are comfortable. For somw they maybe heavy or bulky but its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, the coverage for accidental damage, such as drops and spills, is a significant advantage. Knowing that I can get my device repaired or replaced at a reduced cost, even in cases of accidental damage, adds an extra layer of security. The ease of service and support is another commendable aspect. AppleCare+ includes 24/7 priority access to Apple experts via chat or phone. This accessibility ensures that any issues or queries can be promptly addressed, contributing to a positive customer experience. Furthermore, the streamlined and straightforward claims process for repairs or replacements under AppleCare+ is a notable convenience. The service aims to minimize downtime, ensuring users can quickly get back to using their devices without prolonged disruptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care is a Necessity.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a necessity to cover your expensive products. It’s best to have it than to not have and you lose out on the benefits of having it. Things happen sometimes. I have had to use my apple care A few times. The first time I didn’t have apple care on my first air pods due to them messing up before hitting 1 year , I new then to cover myself going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need apple care

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is great something worth having just in case you accidentally drop or lose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adds security to the purchase and gives us peace of mind incase something breaks.

    I would recommend this to a friend