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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1647 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the 'AppleCare+ for Beats - 2 Year Plan' highly for its sound quality, fit, and battery life, with some appreciation for its design and color. However, some customers have expressed concerns about the product's durability and connectivity. A few customers have also reported issues related to the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,647 reviews
  • Rated 5 out of 5 stars

    They care!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet… let’s hope it stays that way..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy! Poor Delivery!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are awesome! Great fit! Good sound! Great active noise cancelling, as person on the phone notices the change in amplitude and clarity in your voice while in noise environments. Best Buy’s delivery, garbage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need to use it. But, if you do, it is there for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding earbuds while listening to music or podcast. Amazing sound quality while making voice calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The staff was friendly and efficient, and they resolved my issue quickly. I would definitely recommend them to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Beats product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones I absolutely love them and i was determined to have insurance on them also in case something happens to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the the beat headphones. It’s really comfortable. It’s less irritating than having the AirPods in my ear, cause it hurts so much when I had them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the volume but kinda wish it was a bit louder. Also working out they get really sweaty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he absolutely loves them. The color is also beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are the best quality and sound performance will buy it again for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great idea keep you device protected you should enjoy it for a longer time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Beats Studio pro in case something happens to them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats are just ok for someone who works outside in the heat/humility. They fall out the ear because of sweat. So they will be great for someone with an inside job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my sons for christmas and they love them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing!!! I can’t hear my wife complain lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swag

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great and has a lot of swag potential in the music game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great investment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great care because if you workout in them you could damage them and have plenty of time to go get new ones free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome, would recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone Compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part about AppleCare with this product is the ability to use Find My app on your iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy being the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 clicks to buy me beats I love Best Buy . They should make all the other store like them

    I would recommend this to a friend
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