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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1657 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers regard the 'AppleCare+ for Beats - 2 Year Plan' highly for its sound quality, fit, and battery life, with some appreciation for its design and color. However, some customers have expressed concerns about the product's durability and connectivity. A few customers have also reported issues related to the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,657 reviews
  • Rated 5 out of 5 stars

    Best Buy being the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 clicks to buy me beats I love Best Buy . They should make all the other store like them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beats studio wireless3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality very comfortable long batteryvery good quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    thirty bucks to use service that cost thirty bucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it yet but its nice knowing in case anything breaks even though any fix is going cost $30.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shield for your beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a peace of mind and get yourself protection for your headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Translucent is a must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend, you should treat yourself! You will love it….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t utilized it yet but I assume the service will be good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dont recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myson for Christmas gift. Used it until July when it came apart.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the most part

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is very durable and will last most the day, but lately it won't last long and my connections are having issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats by dre

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many problems but the times I have had them for has been really good overall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than expected sound is good! Biggest issue is the micro usb instead of charge port

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke very fast use the warranty to replace it and it didn't last more than 5 month broke again same spot so i just using tape now cause i cant replace them waste of money regret buying them and it was first time using apple

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have for Apple Products

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care for Beats is an excellent investment for anyone who owns a pair of Beats headphones or earphones. This extended warranty and support program provides peace of mind and comprehensive coverage for your Beats products. First and foremost, let's talk about the coverage provided by Apple Care for Beats. With this warranty, you receive an additional two years of coverage beyond the standard one-year limited warranty that comes with your Beats purchase. This means that you are protected against manufacturing defects, hardware failures, and accidental damage. Whether it's a malfunctioning speaker, a broken headband, or water damage, Apple Care for Beats has you covered. Another significant advantage of Apple Care for Beats is the convenience it offers. With this warranty, you can easily get your Beats product serviced or replaced, either through Apple Stores or authorized service providers. The process is straightforward and hassle-free, ensuring that you can quickly get back to enjoying your music or podcasts. In addition to excellent coverage, Apple Care for Beats also includes expert technical support. You can reach out to Apple's support team for guidance and assistance with any issues you may encounter. Whether you need help with setup, troubleshooting, or software-related queries, their knowledgeable staff is ready to assist you. Having this support at your disposal is invaluable, particularly if you're facing any technical difficulties or need assistance in maximizing the features of your Beats headphones. Furthermore, Apple Care for Beats also covers the battery of your headphones or earphones. Over time, battery performance can deteriorate, leading to reduced playback time. With Apple Care, if your battery capacity drops below 80% during the coverage period, Apple will service or replace your Beats product at no additional cost. This ensures that you can continue to enjoy your music without worrying about battery life. While Apple Care for Beats provides comprehensive coverage, it is worth noting that it does not cover lost or stolen devices. It is essential to take proper care of your Beats headphones and to keep them secure to avoid any loss or theft. Overall, Apple Care for Beats is a fantastic investment for anyone who wants to protect their valuable audio equipment. With its extended coverage, convenience of service, access to technical support, and battery replacement benefits, it offers peace of mind and ensures that you can continue enjoying your Beats products for years to come. Whether you're a music enthusiast, a frequent traveler, or a professional looking for reliable audio gear, Apple Care for Beats is a worthwhile addition that enhances the overall ownership experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the insurance Total tech insurance is better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple care + I have it for my iPad, my iPhone, my MacBook Air M1 base model, and main headphones. They have two types of Apple care plus plans The basic plan which for instance for my iPhone to get a screen replaced is $29 plus tax to replace a phone because it’s broken it is $99 plus tax I’m in New York so that comes out to $108 and for AppleCare + lost and theft The deductible on the phone is approximately $149 every phone is different and I love the fact that if you have the total tech membership which is now called my total Best Buy which is $179.99 a year Apple care ➕ is included an apple looks at it like you’re paying it monthly instead of paying one price for 24 months because the insurance is $149 for 24 months if you lose the phone it’s $219 for 24 months if you want to pay monthly you can have it for more than two years so an iPhone 13 is $7.99 a month for basic AppleCare and if you lose it Across $11.49 a month by getting the Apple care with Best Buy Apple looks at it like you’re paying monthly so you get more than 24 months of AppleCare on your product on my Mac computer since he don’t do the lost and fast I have insurance for eight years on my computer because of being a total tech membership it’s the highest plan it went from $199.99 $179.99 and if your headphones go all you have to do is make an appointment to see someone at the geek squad the take a look at it and I’ll send it to manufacture if you cannot be fixed though put what you paid for it minus if you paid for the insurance at that time but if you already haveTotal tech insurance is better than buying it for every item you purchase the insurance they’ll put it on a gift card and then you’ll be able to get some thing in the store the same exact one or a different one anything in that price range or you just have to pay the difference. Having total tech insurance once you buy it every product you purchase after that is covered under your insurance so you do not need to pay $200 or $40 or $80 for every item you purchase after that so that’s why I say it’s worth it in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first ones but these are definitely a great buy. Loud, great bass, and fit to ear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. They stay charged forever and the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great music streaming platform

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is done regards to a GC Incentive. Who doesn't love Apple Music. They're a great platform to stream live music as always.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Buy Beats Pro Wireless Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats by Dre wireless pro and pro2 are worth penny and the Apple Care plan the best wireless headphones ever. Price, comfort, charging and how long the battery last is worth every dollar and best all around Best Buy also always has the best prices

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my butt on six occasions. Glad I paid for it because I’ve had six pair have a broken headband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple does care.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got this apple care. It was like I didn't have to worry about dropping these overpriced headphones into a puddle of mud or running over them with the lawn mower again. I finally could sleep easy knowing I was protected. Apple Care is my savior. My life is forever changed knowing I am in good hands with an insurance product created by the largest tech giant in the history of the world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Cancelling Over-the-Ear Headphones - Sandsto

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing sounds., I like more than other., thanks

    I would recommend this to a friend
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