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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1603 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, and warranty that AppleCare+ offers for their Beats headphones. They appreciate the insurance and replacement options it provides, ensuring that their investment is protected in case of any accidents or malfunctions. While some find the price to be a bit expensive, many believe it is worth the investment for the quality and security it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,603 reviews
  • Rated 1 out of 5 stars

    $350 hold to return $160 headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my headphones broke. I originally paid $159 for them plus tax. I always buy insurance so I went ahead and paid the $30 for the two year AppleCare. I went to Best buy to replace the headphones or have them repaired which Best buy then told me they no longer service Apple. They sent me to the Apple store. The Apple store sent me back to a Best buy. That Best buy sent me to another Best buy. After all of this I was told to call AppleCare. I was on a phone with them for 45 minutes and everything finally got figured out. Now came the ridiculous part... They wanted to charge my credit card $350 for a holding fee in case I don't send them back the broken headphones. Remember I only paid less than $200 for these headphones... Unfortunately do not have a spare $350 laying around for them to put a hold on for 10 days. At that point I could just buy another set of headphones. Absolutely terrible insurance unless it's for a phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than sorry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it to protect my devices in case they break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    applecare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is a must for any apple products. You really get your moneys worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has helped tremendously to cover my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nancy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grand ddaughter loves this and she is so thankful..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple insurance

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for your devices. Rates are reasonable and good service when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care for Beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time ever buying apple care hopefully this apple care works out for me I really don't like purchasing insurance like this. I have to this time losing out on headphones and buying new ones hate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes i love that I can take my item back if something happens :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the price. I must have for apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage means Everything!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are so very important and BestBuy made it happen!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay protected. Stay protected. Stay protected. Stay protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first set of beats wish i would have purchased them sooner instead pf replacing old ones over and over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a must for all of your Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bud proction plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year purchase plan , excited they will be replaced if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, definitely need just in case anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A word of wisdom when buying Apple products always get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope that I never have to use this but I have coverage if I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a smart choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy anything over $100 these days without the service plan. Especially since I have two kids, expensive items are bound to break and need replacement. These plans are perfect and the Best Buy service and ease of use makes this a no brainer! I had to use the service plan for a broken Galaxy Tab A. It was so simple and I was super glad I had the service plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applecare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is one of the best warranties you can have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for your purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best value when it comes to protecting your purchase

    I would recommend this to a friend
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