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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1610 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, and warranty that AppleCare+ offers for their Beats headphones. They appreciate the insurance and replacement options it provides, ensuring that their investment is protected in case of any accidents or malfunctions. While some find the price to be a bit expensive, many believe it is worth the investment for the quality and security it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,610 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good I recommend it to all my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asurion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know how good this "insurance" will be for future problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good just needs a better priced than that..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gets what you need fixed or replaced

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. But you have to go to Apple stores, no geek squad or bestbuy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only get if you might need repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple care was nice until one of my earbuds were stolen and I thought it was going to cover it but apparently it did not.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was exited to purchase the new Beats Pro only to be disappointed, they will not stay put in during a workout wish I could return them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Holiday Beat Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the plan will not be needed, but with devices, always a good idea!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought AppleCare+ for the Beats when I purchased them. The left ear cup broke off from the band, and I was able to drop them off at Best Buy for repair/replacement. Deductible for the repair/replacement was $29, but better than buying a new pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's insurance nuff said

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but good. Don't think I'll use it, but we'll see

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love them. the definitely fit just well with my ears!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not use it yet! I guessing it’s good! I assume they will repair it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    That is not purple

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good headphones but it says they are supposed to be purple and they are pink. One of them still ended falling out of the ear. I worry that they will get lost that way. I got these specifically because I was hoping they wouldn’t fall out. I hope it was just a one time occurrence.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a chance to file a claim but I’m thinking about doing it for the notification. But when I do I will have a more honest review. The perks seem good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come apart way too easy. They were fixed and came apart again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol I’m always losing my airpods so I had to get this for the beats.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    applecare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased on time and it does what it is suppose to do great plan

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too many hoops

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many hoops. Used to get local service, niw you have to mail back and forth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No More Apple Care Ever Again.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No More Apple care for my future Apple products as they did not assit me with my Beats pro! I basically gave away my $$$ for nothing as they would NOT replace nor repair my Beats Pro. I'll purchase Best Buy Protection plans on my purchases 1st & only on all my electronics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been happy I bought warranty at best but as long as it’s a product your going to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mistake free plan.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eternally grateful for a plan that includes teenage mistakes.

    I would recommend this to a friend