Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, warranty, and insurance that AppleCare+ provides. They appreciate the affordable price, easy-to-use nature, reliability, and sound quality of the product. However, a few customers have concerns about battery life, fit, and size of the AirPods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,525 reviews
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Never hurts to be covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the apple care when I buy a new product, mainly because I know I can call and ask for help if questions about my technology. And also replacement if something happens.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Peace of mind for my device

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the comfort of knowing that we are covered in case anything happens. I was also to add this protection weeks after the purchase because it was a Christmas gift with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t buy this with my original AirPods and regret it after I washed them with my jeans a year after owning them. Made sure I had protection this time around.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    AppleCare for AirPods is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this apple care for my AirPods Pro i was able to get apple to send me a new AirPods to replace my originals that were not working properly

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend picking up the warranty on this. When the batteries start to lose ability to hold a charge you will be glad you picked this up to. Totally worth the little extra for this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple Care for headphone- 2 year plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine anyone who spends the money on a good headphone not get apple care to take care of it. I have not had to use but knowing I have this....game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Great Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being clumsly, this insurance plan is handy for people like me and my family who tend to abuse our electronics. Wish the co-pays are lower but at least Im not paying full price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i get it for every apple product i own

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really love the service i get with apple care, it definitely helps that you can go to any apple store to get your tech fixed instead of having to ship it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with any Apple product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy any Apple product without Apple cares. Just in case something was wrong it’s great to know I can call them to fix it right away. Great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection on everything you buy. They aren’t cheap and it’s better to pay a little now then the full price later

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the extra pay it covers quite a bit and I promise you guys won’t be disappointed so please take care of your things and go ahead and grab the AppleCare

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Apple care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud didn’t charge and was brand new. Had this protection and called them. They sent me a brand new one. Well worth the extra cost

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. I usually don’t buy warranty’s but in this case I did. I’m glad I did because my boyfriend lost one and they replaced it without charge.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare+ for Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy because I buy protection plans for anything of value ($100+), which gives me an extra sense of ease that if anything goes wrong, I can get it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very ease to use and wonderful product. i will recomend this product to my friendss. Anyone who uses it will find this product good. If you need care, I want you to buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Never leave Best Buy without it! Lol!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the plan for my Apple Airpod Pros just because you'll never know. & besides Best Buy backs up there warranties a 100% & geek squad is unbeatable with repairs

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Can never go wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with Apple Care. My wife right side AirPod was make weird noise whenever she has it on. So they replaced it with out a hassle

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Monica

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this because is always good to buy apple care to all products in case that something happens to the product

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Excellent warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to neve have to use this but each time I have other items, its never failed me nor have I had issues within the process of repairing or replacements.

    I would recommend this to a friend