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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3525 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the protection, peace of mind, warranty, and insurance that AppleCare+ provides. They appreciate the affordable price, easy-to-use nature, reliability, and sound quality of the product. However, a few customers have concerns about battery life, fit, and size of the AirPods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,525 reviews
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Apple AirPod Pros Problems with Ear Piece Plugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, I am NOT happy with Apple's Airpod Pros. The biggest problem I've had is with the terrible ear piece plugs. The varied sizes from small to large ear plugs, which came with the original set, DO NOT fit my ear canals, right and, left. I've ordered a variety of replacement plugs from other manufacturers, and even those ear plugs don't fit. I've nearly lost my Airpod Pros ear plugs several times. One of them even missed my toilet bowl. For the reasons above, I rarely use these AirPods. AppleCare+ cannot do anything in the form of help for me. I hope this review is received by the folks at AppleCare+...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased the headphones as a gift. i purchased the protection just in case! it’s better to have peace of mind.... especially for a gift!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate recommended and I appreciate it because my last AirPods I didn’t and it got all messed up but now I’m safe and it’s amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    A little expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my last beats they were able to replace them because they were defective.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your like me, you pay a lot for your apple products, you better have enough to buy a new one, if you dont then get apple care.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Apple Care with all my apple products. It’s always worth getting the extra protection for your valuable purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    I trust Apple care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Apple care to guarantee the life of my earpods in case of any inconvenience, I highly recommended to pay more for less risk in case.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had protection for my android based phones before. They cost more than apple coverage and apple carries and includes so much more

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a crackling like sound in my right side headphone an was giving brand new ones thanks to this warranty definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad this is available in case it has a malfunction. Good price for protection . I always recommend protection plans to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, if you ever have problems with the product or if it’s even stolen it’s best to have it protected so you can remain to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Hoping I don’t have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get a warranty on electronics but I hope I don’t have to use it. Buy it for peace of mind though! You never know what will happen!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Worth Your Money !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the apple care for all of my apple products ! It makes me feel safe and confident of my purchases no matter how big or small .

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    great addition to cover your Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this plan for insurance on my granddaughters airpods, just incase there was an issue with them. So far, my granddaughter has had N0 ISSUES!

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You wont be disappointed in this product. It’s always good to know you get what you pay for. If your earphones break—-you get new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Insurance

    Rated 5 out of 5 stars

    Must-do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is always a wise purchase. You can’t beat the coverage. It’s a must have with Apple devices, just in case anything happens.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought headphones for a teenager and so glad I bought the warranty product. Used already and so glad I purchased warranty

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Always get apple care for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get apple care! When I have had to use it in the past, it is always worth it. Really well priced and gives great peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    in good hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my butt so many times it’s definitely worth spending a little extra money to make sure that your products Are in good hands

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage and price for the duration. Feels good to know I can get it fixed if anything goes wrong for a good price.

    I would recommend this to a friend